Use and Care Manual

SYSTEM FAILURE CODES
Codes Description Solution
- - - Initialization failed
Press and hold the UP and DOWN arrows
simultaneously for 6 seconds, then release
two bottoms to start the initialization process.
The desk will start moving-- rest to the lowest
position, then the highest position and finally
stops in the mid position. The desk is now
ready to use.
E-0 Control box malfunction Please contact service center
E-1 System malfunction Please contact service center
E-3 Starting current exception
Please re-initialize the system; if failure code
still show on the screen, please contact the
service center
E-4 Main power supply malfunction Please contact service center
E-5
Motor A Hall element
malfunction
Please check all connection and re-initialize
the system; if failure code still shows on the
screen, please contact the service center
E-6 Motor A stalling
Please re-initialize the system; if failure code
still show on the screen, please contact the
service center
E-7 Motor B stalling
Please re-initialize the system; if failure code
still show on the screen, please contact the
service center
E-8 Motor wiring malfunction
Please check all connection and re-initialize
the system; if failure code still shows on the
screen, please contact the service center
E-9
Motor B Hall element
malfunction
Please check all connection and re-initialize
the system; if failure code still shows on the
screen, please contact the service center
E-11 Anti-Collision protection starts
E-12 System running over 2 mins Please let it sit for 18 mins, duty cycle is 10%
E-14 Main power over 45V Please contact service center
E-15
Over 1 cm deviation
between 2 legs
Please re-initialize the system; if failure code
still show on the screen, please contact the
service center
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