ELECTRIC HEIGHT ADJUSTABLE DESK (Bamboo Surface) 48” 24” Assembly Instructions Assembly Instructions Customer Service US: 1-888 888-770-8078 REV0012020
TABLE OF CONTENTS 03 Unpacking & Components .............................................................................................................................. 04 Desk Diagram .................................................................................................................................................... 05 Installing Columns ............................................................................................................................................
SAFETY INSTRUCTIONS WARNING! FAILURE TO COMPLY WITH OR OBSERVE ALL ASSEMBLY, SAFETY AND OPERATING INSTRUCTIONS AND WARNINGS REGARDING THE USE OF THIS PRODUCT MAY RESULT IN SERIOUS BODILY INJURY. TO ASSURE SAFER OPERATION: Read and understand this manual before attempting to install or operate. Assure that everyone who uses this product is informed of the contents of this manual. This is the responsibility of the Purchaser.
UNPACKING & COMPONENTS The desk comes in one box. Carefully remove the contents from the package and inspect all components for damage. Don’t ’t install if there is visible physical damage on any component. The table top and frame with the control box are PRE-ASSEMBLED ASSEMBLED making it quick and easy to assemble.
DESK DIAGRAM Control rol Box Opposite Side Of Control Box 115V Power Cord Plug Height Controller Page 5
INSTALLING NSTALLING COLUMNS Page 6
INSTALLING FEET the desktop. top. The under frame is heavy two people will be needed to move the under frame and turn over the desk afte after it is done. Make sure column is set properly onto the frame me as shown below and use the M6x16 Hexagon exagon Screws to secure the column onto the pre-installed installed frame.
INSTALL INSTALLING CONTROLLER Foot Column Page 8
CONNECTING CABLES 1) Connect Height Controller cable connector to Control Box. 2) Connect Lifting Column cable to the Control Box. 3) Plug power cord to Control box. 4) Plug power cord to power outlet.
INITIALIZING SYSTEM & SETING HEIGHT POSSITIONS before your first use. Press and hold the UP and DOWN arrows sim simultaneously for 6 second econds number 38 (+/-0.2) 0.2) appears on the display. Your desk is now ready to use. Preset Table Heights ***One USB Charging Port included*** USB Charging: 5V DC 2.4 Amp for cell phone and tablet charging only SAFETY FEATURE Hold "M" and "UP" P" buttons for 4 seconds to lock all buttons, the following code will be displayed yed on the control panel screen.
TROUBLESHOOTING 1. Issue: The desk does not go up or down 2. Issue: Columns do not go up or down evenly 3. Issue: Table will not go up just down 4. Issue: The desk wobbles excessively 5. Issue: The system not working and showing HOT on the screen. it shuts off to protect itself.
SYSTEM FAILURE CODES Codes Description --- Initialization failed E-0 E-1 Control box malfunction System malfunction E-3 Starting current exception E-4 Main power supply malfunction E-5 Motor A Hall element malfunction E-6 Motor A stalling E-7 Motor B stalling E-8 Motor wiring malfunction Solution Press and hold the UP and DOWN arrows simultaneously for 6 seconds, then release two bottoms to start the initialization process.
SYSTEM FAILURE CODES Codes E-16 E-17 Description Handset connection failure Handset communication failure E-18 Power lower than 24V E-19 Desktop Tilt E-42 Data memory error E-43 Anti-Collision sensor malfunction Solution Please check handset connection to the control box Please check handset connection to the control box; if failure code still shows on the screen, please contact the service center Please contact the service center Please re-initialize the system; if failure code still shows on t
WARRANTY WARRANTY Manufacturer covers table top and mechanical components for 5 years and covers electrical components for 2 years. Manufacturer warranty is only valid in so far as the equipment has been used and maintained correctly and has not been tampered with. Furthermore, the system must not be exposed to violent treatment. In the event of this, the warranty will be ineffective/invalid.
