MOTION COMPUTING LE1600TC MICROSOFT WINDOWS XP EMBEDDED TABLET CLIENT USER GUIDE
Copyright Information Acrobat is a registered trademark of Adobe Systems Incorporated. Atheros. the Atheros logo, Super G, Super A/G, Wake-on-Wireless, and Wake-on-Theft are registered trademarks of Atheros Communications, Inc. AuthenTec is a registered trademark of AuthenTec, Inc. BLUETOOTH is a registered trademark owned by the Bluetooth SIG, Inc., U.S.A. and licensed to Motion Computing, Inc. Broadcom is a registered trademark of the Broadcom Corporation.
Table of Contents About This User Guide How To Search The PDF Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Cautions, Warnings and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Menu Items, Buttons, Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Writing on the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Ink . . . . . . . . . . . . . . . . .
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Configuring Your Power Management Settings . . . . . . . . . . . . . . . . . . . . .27 Using Your Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Helpful Hints: Battery and Power Management . . . . . . . . . . . . . . . . . . . .31 Security Features and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A Troubleshooting and Support Solutions To Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Motion Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Standard and Extended Warranty and Insurance Programs . . . . . . . . . . .72 Motion Computing Support . . . . . . . . . . . . . . . . . . . .
vi Motion Computing LE1600TC Tablet Client User Guide
About This User Guide HOW TO You can search for and locate information in this PDF using the following methods: SEARCH THE PDF • In the Bookmark navigation tab (left frame of PDF), select the section DOCUMENTATION of the user guide you want to view. The section opens in the right frame of the PDF. • In the Table of Contents of the PDF, click on the section of the user guide you want to open. The section opens in the right frame of the PDF.
REFERENCES TO USING THE PEN AND PEN FUNCTION BUTTON Notations for using the Motion Digitizer Pen, which are found throughout this User Guide, are described below: • Tap — Firmly tap the pen on the Tablet Client display, without pressing the function button on the pen; a tap equals a mouse left-click • Double-tap — Tap the pen twice on the display, without pressing the function button on the pen • Right-click — Press the function button on the pen and tap the pen on the display (equals a mouse right-click)
Chapter 1 Getting Started with Your Tablet Client Chapter 1 Getting Started with Your Tablet Client The Motion LE1600TC Tablet Client combines the best features of thin client computing with the unique mobility and versatility found only in a Tablet Client. For more information about the thin client environment, see “Thin Client Environment” on page 16. • This chapter provides a quick start overview of the hardware and software features of the LE1600TC.
Chapter 1 Getting Started with Your Tablet Client • Motion Dashboard for convenient access to Tablet Client controls • Three clients: Remote Desktop, CITRIX MetaFrame Access® Program Neighborhood, and Microsoft Internet Explorer for application support • High speed USB ports • Front panel status LEDs and function buttons • Screen rotation • Handwriting and voice recognition • PC Card slot for memory expansion, or accessory connections • Secure Digital (SD) Card slot to support SD storage devices • User-conf
Chapter 1 Getting Started with Your Tablet Client Pen Usage Think of the pen as your mouse; review the following pen information about tapping the pen and the using the function button.
Chapter 1 Getting Started with Your Tablet Client To familiarize yourself with the Tablet Client, perform the following: • Review the User Guide • Open the Motion Dashboard Using Your Motion Tablet and User Guide Double-tap the shortcut User Guide icon on your desktop to open the Motion Computing LE1600TC Tablet Client User Guide. Instructions for using the pen, the Motion Dashboard, and other features are provided in the user guide.
Chapter 1 Getting Started with Your Tablet Client HARDWARE OVERVIEW Tablet Client Display The Motion Tablet Client includes a 12.1-inch display with wide viewing angles.
Chapter 1 Getting Started with Your Tablet Client The fingerprint reader also serves as a scrolling device; you can move your finger vertically (from top to bottom) to scroll the cursor within the active application window. Motion AC Adapter The Motion AC Adapter has three components: • AC power adapter • Power cord • AC mini-plug with folding prongs that can be used instead of the long cord when traveling CAUTION: Use the Motion AC Adapter with your Motion Tablet Client.
Chapter 1 Getting Started with Your Tablet Client Tablet Client LEDs, Buttons, Connectors, and Other Components Wireless On/Off Alternately turns wireless on and off; makes it easy to disable wireless on airplanes (button must be pressed and held for 1/2 second to take effect) Pen bay Storage area for the Motion digitizer pen; located at upper right edge. A pen tether attachment point is located directly above the pen bay.
Chapter 1 Getting Started with Your Tablet Client Tablet Client LEDs, Buttons, Connectors, and Other Components PC card slot Holds one Type-II PC Card for memory expansion, Smart Card SD card Slot Holds one SD-type card, for memory expansion (SDIO compatible) Infrared (IrDA) transceiver An infrared transceiver built into the Tablet Client. Allows communication with other devices compliant with the IrDA standard.
Chapter 1 Getting Started with Your Tablet Client Front Panel Buttons The front panel of the Motion Tablet Client contains six buttons. The SAS (secure attention sequence) button is located at the top left corner of the Tablet Client and activates the Ctrl-Alt-Del function when it is pressed.
Chapter 1 Getting Started with Your Tablet Client Battery Status LEDs Your Motion Tablet Client is equipped with a smart battery that provides information about its power status. CAUTION: To avoid personal injury, or the risk of fire or explosion if the battery is overheated, wait until the battery cools to room temperature before recharging or replacing it.
Chapter 1 Getting Started with Your Tablet Client PORTS, SLOTS AND CONNECTORS Description of Left-Side of Tablet Client The Motion Tablet Client contains a number of ports and connectors that you can use to attach to input/output and networking devices. The following illustration shows the ports, slots, and connectors that are located on the left side of the LE1600TC Tablet Client. Wireless On/Off Power Audio In/Out USB Connectors DVI-D VGA Lock Slot LAN Connector USB Connectors.
Chapter 1 Getting Started with Your Tablet Client Description of Right-Side of Tablet Client The following illustration shows the ports, slots, and connectors that are located on the right side of the LE1600TC Tablet Client.
Chapter 1 Getting Started with Your Tablet Client Attachment Points for Convertible Keyboard. There are two attachment points for mating the Tablet Client to the Motion Convertible Keyboard. When the Tablet Client is attached to the keyboard, the Tablet Client can be angled to provide a comfortable viewing angle. SOFTWARE OVERVIEW Your new Motion Tablet Client ships with the Motion Security Center and Motion Dashboard.
Chapter 1 Getting Started with Your Tablet Client Also, if you disable your wireless connection from the Motion Dashboard, it may still appear to be working for a short time. The wireless/Bluetooth LED may continue to blink for a few seconds. This is a timing delay; the connection will end shortly. Motion Dashboard Features Feature Display Brightness Description The built-in Ambient Light Sensor (ALS) detects light in the environment and automatically adjusts the display brightness.
Chapter 1 Getting Started with Your Tablet Client Motion Dashboard Features Feature Description Audio Microphones Available settings: • Mute — Sliding scale changes microphone volume • Narrow Angle — Best setting for dictation, Voice over IP (VoIP), or “voice noisy” environments • Medium Angle — Best setting for small group, conference table, or “voice quiet” environments; the microphone detects sounds from a larger area • Wide Angle — Best setting for an open meeting room • Calibrate — Trains the micro
Chapter 1 Getting Started with Your Tablet Client Motion Security Center The Motion Security Center consolidates the tablet security applications into one single security management dashboard. It provides the ability to manage the security applications and settings from a single point. You can also find quick links for help with various security-related tasks. Motion Security Center provides access to the Motion OmniPass, Infineon TPM, and Microsoft Security Center applications.
Chapter 1 Getting Started with Your Tablet Client assistance. This environment enables efficient management of software applications and hardware peripherals. Software updates are performed at the server level, thereby ensuring that all Tablet Clients connected to a server are running the same level of applications and operating system versions.
Chapter 1 Getting Started with Your Tablet Client 18 Motion Computing LE1600TC Tablet Client User Guide
Chapter 2 Using Your Motion Tablet Client Chapter 2 Using Your Motion Tablet Client This chapter contains the following sections: • • • • • • • • “Pen and Ink” on page 19 “Audio and Video” on page 22 “Power Management” on page 27 “Security Features and Settings” on page 32 “Speech” on page 48 “Ports, Slots and Connectors” on page 50 “Wireless Networking” on page 52 “Tablet Client Buttons” on page 62 Each of these sections includes a brief introduction to the topic, and information on how to access and
Chapter 2 Using Your Motion Tablet Client Calibrating Your Digitizer Pen To calibrate your digitizer pen: 1. Select Start > Control Panel. 2. In the navigation pane of the Control Panel, tap Switch to Classic View. 3. Double-tap the Wacom Pen Settings icon. 4. Tap the Calibrate tab. 5. Tap the Calibrate button, and then follow the instructions in the Calibration window.
Chapter 2 Using Your Motion Tablet Client The word “writing” disappears from the screen and is replaced by the typed word “writing” at the cursor location in the Notepad application. Depending on how quickly you write and the settings for ritePen, you may be able to write several words before they are transformed into text in the application. For more information on the ritePen application and using ritePen gestures, refer to the Help file that is provided with the ritePen application.
Chapter 2 Using Your Motion Tablet Client Using the On Screen Keyboard You can use the On Screen Keyboard to type words, letters, numbers, and characters from keyboard using your pen. For improved security and accuracy, you may want to enter passwords with the On Screen Keyboard instead of handwritten text. NOTE: When using the On Screen Keyboard, be sure to place your cursor where you want to enter text in the text entry box before you tap.
Chapter 2 Using Your Motion Tablet Client Adjusting Display Settings and Screen Brightness The Display settings on the Motion Dashboard are used to set the brightness level of the LCD display. These settings are used in conjunction with the Ambient Light Sensor (ALS) to maintain a level of brightness and contrast in all lighting conditions. The built-in light sensor located on the Tablet Client front panel measures the ambient light in the environment.
Chapter 2 Using Your Motion Tablet Client Turning the Display On and Off To turn the display on and off: 1. Open the Motion Dashboard by pressing the button on the Tablet Client, or by selecting the menu Start > All Programs > Motion Resources > Motion Dashboard. 2. Tap Off in the Brightness area of the Display settings. NOTE: To turn the display back on, wave your pen over the display or press any key on the keyboard. When the display comes on, the Fixed/Dynamic setting remains selected as it was.
Chapter 2 Using Your Motion Tablet Client Mirroring or Extending Your Display The Tablet Client has a Dual Head Video Controller that lets you run a presentation from your Tablet Client on an external monitor or data projector while taking notes in ink. You can also move applications onto a second monitor to create additional work space. To connect the Tablet Client and a monitor or projector: 1. Plug the VGA monitor cable into the VGA port on the Tablet Client or Motion FlexDock for the LE Series. 2.
Chapter 2 Using Your Motion Tablet Client To Mirror the Tablet Client Display: 1. Open the Motion Dashboard. 2. Select the Mirror Display radio button under External Monitor. This setting automatically creates an identical display on the external monitor.
Chapter 2 Using Your Motion Tablet Client POWER The Tablet Client provides access to a comprehensive suite of power MANAGEMENT management functions by using the buttons and controls on the Motion Dashboard. Configuring Your Power Management Settings The following power-related settings can be accessed, monitored or controlled from the Motion Dashboard.
Chapter 2 Using Your Motion Tablet Client Alarms. The Alarms tab shows the Alarms window. This option lets you specify the point at which battery alarms are activated for both the low and critically low battery level states. You also define the action that the Tablet Client should take when that battery level is reached. For example, you may choose to have the Tablet Client sound an alarm, or you may prefer to receive a text message. Power Meter.
Chapter 2 Using Your Motion Tablet Client Spring-Loaded Latch Locking Latch Slide latches toward center to open Extended Battery Connector Under Sliding Panel (must be open to install Extended Battery) • Reading Battery Power from Motion Dashboard The Motion Dashboard also has a battery power gauge that displays the percent of remaining battery charge. If a Standard Battery and a Extended Battery are both attached, the power reading is the cumulative amount of both batteries.
Chapter 2 Using Your Motion Tablet Client Charging the Battery When you connect the Tablet Client to AC power with a battery attached, the system automatically charges the battery until it reaches full charge. If two batteries are attached, the primary battery charges first, followed by the secondary battery. The charging sequence is staggered to ensure that both batteries become fully charged at nearly the same time.
Chapter 2 Using Your Motion Tablet Client • When choosing Stand By, the Tablet Client is designed to maintain your system for up to 30 seconds while you swap the battery. • However, you may have less than 30 seconds if you are running a number of programs that drain power faster. • You should save any data before putting the system in Stand By to swap the battery. 4. Tap Stand By. The Tablet Client opens a dialog box stating that it is “preparing to standby.” 5. Wait until the system shuts down.
Chapter 2 Using Your Motion Tablet Client SECURITY FEATURES AND SETTINGS Motion Computing has strongly embraced the need for enhanced platformbased security for the Tablet Client. The result of that commitment has been to provide an out-of-box, safe computing environment that enables strong security protection and that will serve as the foundation for complementary add-on security technologies.
Chapter 2 Using Your Motion Tablet Client Fingerprint Reader and Motion OmniPass The Tablet Client Fingerprint Reader (built-in hardware) and the Motion OmniPass Control Center (software application) are vital elements of the Motion Security Center. Using the Fingerprint Reader and this application, you can define the security and convenience features of your Tablet Client.
Chapter 2 Using Your Motion Tablet Client Also, notice that there are three selection areas, an action panel and two information panels, at the left side of the window. These areas allow actions or show specific information.
Chapter 2 Using Your Motion Tablet Client Other OmniPass Set Up Functions You can also tap the Change User Settings icon; the Change User Settings window is opened where you can select from the following operations: • Audio Settings • Use radio buttons to set the desired audio setting • Taskbar Tips • Use radio buttons to set the desired taskbar tip level • Encrypt/Decrypt • Select digital certificate or select an algorithm for encryption • Enrollment • Use the enrollment wizard to create a user account or
Chapter 2 Using Your Motion Tablet Client Using Motion OmniPass Security and the Fingerprint Reader The fingerprint reader built into your Motion Tablet Client enables you to scan your fingerprint to log onto your Tablet Client and perform other functions such as accessing email, e-banking, paying bills online, or accessing network resources. The OmniPass software offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data through file encryption.
Chapter 2 Using Your Motion Tablet Client • Read the prompts carefully and make sure you are waiting to be prompted before each swipe. • Swiping too fast or too slow can make a capture unsuccessful. Change the swipe speed until you learn what speed works best. • When scanning, press hard enough to fully contact both the nickel-colored ring and the sensor; you do not have to press hard. • Rub your fingers together to stimulate the natural skin oils so your fingerprint is easier for the sensor to detect.
Chapter 2 Using Your Motion Tablet Client 5. After you have practiced, you will be asked to scan one more time for verification. After the verification is successful, tap Next to scan your finger again, this time for real (not practice). 6. Place the selected finger over the nickel-colored ring and slowly, with moderate pressure, drag your finger across the sensor from right-toleft (one direction only, not back and forth) or left-to-right (one direction only, not back and forth).
Chapter 2 Using Your Motion Tablet Client 7. After the first scan is successful (and a green fingerprint image appears), OmniPass prompts you to scan your fingerprint additional times. Wait until the green fingerprint disappears from the display and the fingerprint image area is blank before swiping your finger again. After OmniPass successfully captures three fingerprints, the Verify Fingerprint window appears. Swipe your finger one more time to complete the enrollment.
Chapter 2 Using Your Motion Tablet Client NOTE: You can export your profile at any time, but this may not be the best time since you are a new user and your profile has little information associated with it. You should backup your profile later and on a routine basis to protect your configuration and any stored passwords and encryption keys. 12. Tap Done. 13. Tap Yes to log yourself on as a new user. Capturing a Second Fingerprint Later Capturing a second fingerprint is a good practice to follow.
Chapter 2 Using Your Motion Tablet Client • Motion OmniPass > Change User Settings • Change user audio settings • Change taskbar tips • Modify file encryption settings • Enroll authentication devices • Set authentication rules and policies NOTE: For instructions for setting up passwords, refer to “Replacing Password Logons” on page 41.
Chapter 2 Using Your Motion Tablet Client 6. If a “Friendly Name” window appears, enter a name that reminds you of the website. OmniPass associates this name with this website. NOTE: Verify that the Settings for this Password Site are set the way you want the site authenticated: • Automatically enter— Instantly accesses the site without requiring a password or fingerprint scan.
Chapter 2 Using Your Motion Tablet Client To configure Strong Logon Security: 1. To enable Strong Logon Security, open the Motion Dashboard, tap Motion Security Center then Motion OmniPass to open the OmniPass Control Center. 2. Tap Change OmniPass System Settings 3. Tap Enable strong logon security. The Enable strong logon security window is shown. 4. Tap the checkbox: Enable strong logon security. 5. Tap the checkbox: Save all changes.
Chapter 2 Using Your Motion Tablet Client Windows Security System Components Overview Among the new security features, the Microsoft Windows Security Center automatically sets up a Windows Firewall on your Tablet Client to block unwanted access to your system over the internet and from other networks. The Security Center system provides security alerts during startup and messages while running Internet Explorer. These messages are a normal part of the operating system.
Chapter 2 Using Your Motion Tablet Client Using Windows Security Passwords protect your Tablet Client from unauthorized access. Passwords can create different levels of protection for your Tablet Client and its data.
Chapter 2 Using Your Motion Tablet Client To set a BIOS system password: 1. Start the Tablet Client. 2. When the Motion Computing splash screen appears, quickly press the Rotate Display button. If you miss the splash screen, turn the Tablet Client off then back on and try this step again. 3. From the PhoenixBIOS Set Up Utility, tap Security on the menu bar. 4. To set up a System password, double-tap Enter next to Set System Password. 5. Type in a System Password using the On Screen Keyboard. 6. Tap Enter.
Chapter 2 Using Your Motion Tablet Client 5. Type in a New Password. 6. Tap Enter. 7. Type in the password to confirm it. 8. Tap Enter. The system returns to the Security screen and the HDD Password is Set. (When you exit then re-enter the PhoenixBIOS setup, the HDD Password is Locked.) 9. If you have finished setting up a password, tap Exit or press the Esc key on the Tablet Client to exit the PhoenixBIOS Set Up Utility. 10.
Chapter 2 Using Your Motion Tablet Client 17. When the Security screen appears, the HDD Password should now display Clear. SPEECH Motion Speak Anywhere Technology The Motion Speak AnywhereTM audio system combines the Knowles® Acoustics IntelliSonicTM software application with integrated microphones to let you record audio, dictate notes, and use voice commands without the need for a microphone headset.
Chapter 2 Using Your Motion Tablet Client • Medium Angle (2) (default) — Best setting for a small group, conference table, “voice quiet” environment; microphones detect at a wider angle • Wide Angle (3) — Widest angle of acceptance. Try starting with this setting (even for dictation) before using a more restricted angle. Change to the Narrow or Medium Angle to eliminate more background noise. 1 Narrow Angle; 2 Medium Angle; 3 Wide Angle; 4 Microphones (only two of the three are shown in the illustration).
Chapter 2 Using Your Motion Tablet Client Helpful Hint for Dictating and Recording Use the following helpful hints when working with dictating and recording. • You may want to start recording or dictating from the Wide Angle (Motion Dashboard setting) and change to a more-restricted angle (Narrow or Medium) if too many outside sounds are recorded. The advantage to the Wide Angle is that no sounds will be lost if you change your location.
Chapter 2 Using Your Motion Tablet Client To install and remove an SD card: 1. To install an SD Card, insert it in the slot, label side up. 2. To remove the SD Card, grip the edge of the card and carefully pull it from the slot. Notice that the edge of the Tablet Client is curved slightly in the area of the SD Card. This makes it easier to grip the edge of the card for insertion and removal. USB Ports There are two high speed USB ports on the left edge of the Tablet Client.
Chapter 2 Using Your Motion Tablet Client WIRELESS NETWORKING There are three technologies available in the Tablet Client for wireless networking connections. • Wi-Fi (802.11) • Bluetooth • Infrared Wi-Fi (802.11) Wireless Connections IMPORTANT: Since wireless set ups differ widely, the information presented here is general and may not cover all the steps required for your wireless configuration. For more information about wireless networks, you may need to contact your System Administrator.
Chapter 2 Using Your Motion Tablet Client 6. Highlight the network you want to connect to and tap Connect. 7. Tap OK. NOTE: If you are on a secure network, you may also need to enter a network key. Bluetooth Wireless Connections The internal Bluetooth wireless radio in the Tablet Client is disabled by default. Bluetooth software comes pre-installed on your Tablet Client and can be activated through the Motion Dashboard. To begin using Bluetooth: 1.
Chapter 2 Using Your Motion Tablet Client 2. Check the box that enables your internal wireless Bluetooth radio. The Bluetooth software completes its installation. Accessing Bluetooth When you first enable Bluetooth on your Tablet Client, you will see a Bluetooth icon in the system tray. This icon offers shortcuts to the Bluetooth Settings window, the Bluetooth File Transfer Wizard, and the Add New Connection Wizard. To open the Bluetooth Settings menu: • Press and hold the pen tip on the Bluetooth icon.
Chapter 2 Using Your Motion Tablet Client 3. Pairing. Using a passkey creates a secure connection (pairing) between the Tablet Client and Bluetooth device. This passkey helps prevent data from being intercepted and interpreted by another device. IMPORTANT: Though the passkey exchange helps to secure your data, Bluetooth wireless technology should not be considered completely secure. 4. Connect the devices.
Chapter 2 Using Your Motion Tablet Client 5. After you make the Bluetooth device discoverable, tap Next. The “Searching for Bluetooth devices” window is shown. When the Bluetooth device is detected, it is shown in the Add New Connection Wizard Select a device window. If multiple devices are detected, each is shown in the window. Select the device to be connected. 6. Tap Next to add the Bluetooth device.The wizard searches for remote device services.
Chapter 2 Using Your Motion Tablet Client It may take a short time to complete the connection. Please wait. 7. When the Completing the Add Bluetooth Device Wizard window appears, the Bluetooth installation is nearly complete.
Chapter 2 Using Your Motion Tablet Client 8. Take your device for a spin. You can now begin using your Bluetooth device. Important Actions To Perform If the Device Is Not Discovered If the Tablet Client fails to detect the Bluetooth device after what you consider a reasonable number of attempts, try the following: • Make sure the Bluetooth LED is flashing. If not, open the Motion Dashboard and enable the Bluetooth Wireless radio button.
Chapter 2 Using Your Motion Tablet Client • Check to see what Bluetooth devices are connected. Tap the Bluetooth Devices icon > Open Bluetooth Settings. On the Devices window, you should be able to see Bluetooth devices that are currently connected. If the Bluetooth card in the Tablet Client still fails to detect the Bluetooth device, contact the device manufacturer or visit their website for assistance. NOTE: A system reboot is not required. The Bluetooth device is ready to use.
Chapter 2 Using Your Motion Tablet Client • Should you attempt to install other wireless headset or other audio drivers (such as Bluetooth or USB) over the Tablet Client audio drivers, a malfunction of the Tablet Client audio system may occur because the drivers may not be compatible. • Because Bluetooth is a relatively new technology, some cross-device compatibility issues may occur.
Chapter 2 Using Your Motion Tablet Client Accessing Image Transfer To transfer an image from your camera to your Tablet Client, tap the Image Transfer tab in the Wireless Link window. The Image Transfer window is shown. Specify the destination of the received image(s) and tap OK to begin. For information about the Infrared Port, tap the Hardware tab to open that window.
Chapter 2 Using Your Motion Tablet Client TABLET CLIENT BUTTONS This section describes the buttons located on top of the Tablet Client. • • • • • • On-screen keyboard button ritePen button Five-way directional control buttons Dashboard button Rotate button SAS (Ctrl+Alt+Del) - this button is located on the front panel in the upper left corner (when in primary landscape orientation) above the key icon and the fingerprint reader.
Chapter 3 Care and Maintenance Chapter 3 Care and Maintenance This chapter describes various care and maintenance procedures that you should do on a routine basis with your Motion Tablet Client. CARING FOR YOUR TABLET CLIENT AND ITS ACCESSORIES The Tablet Client display and chassis are designed to be very durable. This section describes the proper care and maintenance that will keep them working and in good condition for a long time.
Chapter 3 Care and Maintenance Caring for the Standard and View Anywhere Displays • General cleaning of either display — Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately.
Chapter 3 Care and Maintenance 2. Pull the old tip out of the pen. 3. Insert a new tip. 4. Apply slight pressure to push it into place. Ordering New Pens To order additional pens, visit the Motion Computing website at www.motioncomputing.com/accessories. TRAVELING WITH YOUR TABLET CLIENT Here are some tips for traveling with your Tablet Client: • Remove all accessories and cables. Remember to pack those you will need while traveling and do not forget to pack at least one Motion digitizer pen.
Chapter 3 Care and Maintenance WARNING: Do not transport the Lithium-ion batteries used in your Tablet Client in checked baggage. You may take up to two spare batteries in carry-on luggage in addition to the one in your Tablet Client. Transporting batteries in checked baggage or transporting more than two spare batteries is a violation of transportation regulations.
Appendix A Troubleshooting and Support All Motion Computing Tablet Clients have passed a rigorous series of performance and quality-control tests, but now and then a problem may occur. If you do not see a solution among the following system and software issues, check the section “Support Options” in this chapter or go to our website at www.motioncomputing.com/support.
PROBLEM The battery seems to run down very quickly (lasting less than three hours after a full charge). CAUSE SOLUTION Accessory devices such as a DVD Use AC power when possible and/ player and applications that make or turn off the accessory devices. heavy use of the hard drive drain the battery more quickly. The battery is weakening or defective. All batteries weaken over time, but if a new battery is needed, visit the Motion website to order a new battery.
PROBLEM The Motion Digitizer Pen tip doesn’t line up with the arrowcursor when I tap on the screen. CAUSE The pen and display need recalibrating. SOLUTION Refer to “Calibrating Your Digitizer Pen” on page 20. When I write, I unintentionally click You’re pressing the pen button the pen function button while I’m with your thumb or finger when writing with the pen. you write or gripping the pen too tightly and accidentally pressing the pen button. This enables the right-click function of the pen.
PROBLEM CAUSE SOLUTION The Tablet Client isn’t fully seated Reseat the Tablet Client in the The Tablet Client is sitting in the in the Motion FlexDock for the LE Motion FlexDock for the LE Motion FlexDock for the LE Series. Series. Series, but the system doesn’t recognize any accessory devices, such as the external monitor or DVD/CD RW. AUDIO No sound is coming from the built- Connecting a headset or external Disconnect the headset or in speakers.
FREQUENTLY ASKED QUESTIONS Can I make the battery charge last longer? • Change to the Max Battery power scheme (right-click on the Power/Battery icon in the system tray—located in the lower-right corner of the display window—and tap Adjust Power Properties; under Power schemes, tap Max Battery). The Tablet Client comes with Motion Computing Optimized as the default power scheme. • Turn on the Ambient Light Sensor on the Motion Dashboard.
Will the Tablet Client work with any monitor or USB accessory, keyboard, mouse, disk drive, etc? As long as the device’s driver is available either in the Windows XP operating system or from the manufacturer and it carries the Windows XP logo or certification, it should work with your Tablet Client. For more information, see www.microsoft.com/help.