Instruction Manual

Chapter 4 Troubleshooting and FAQs Troubleshooting 83
My GPS isn’t working properly
• Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and tap the checkbox next to Enable Mobile Broadband with
GPS.
• If performance is slow, you may be blocking the GPS antenna, which is located on the
top of the Tablet PC. Don’t hold the Tablet PC in this area (shown below) when using the
GPS receiver.
Audio issues
No sound is coming from the built-in speakers
• Ensure that nothing is connected to the audio in/out jack. Connecting headphones or
external speakers disables the built-in speaker.
• The volume may be set too low or is muted. You can use Motion Dashboard to increase
the volume or turn mute off. Open Motion Dashboard, then tap Audio and move the
slider to the desired volume.
No sound is coming from the built-in speakers or external speakers
• The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider
to the desired volume.
• The integrated audio components may have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio may stop
working. If this happens, reinstall the audio drivers. After you install these, if you still have
issues recording, contact your system administrator or service provider.
Motion QuickNav issues
Motion QuickNav doesn’t respond
• Try to focus on another application then return to Motion QuickNav.
• Close Motion QuickNav from the notification area: tap and hold the Motion QuickNav
icon and select Exit.
• If it still isn’t responding, the Motion QuickNav process may have hung. Press
Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe
then End Process.
GPS receiver antenna area