Operation Manual

Chapter 4 Troubleshooting and FAQs Frequently asked questions 83
Frequently asked questions
How can I make the battery charge last longer?
• By default, the power plan for the J3500 is a balance between optimal performance and
a long battery charge. If you want the tablet to run longer between charges, use the
Power saver power plan. Open Motion Dashboard, tap Power. Tap Power Options and
select Power saver.
• Use the Dynamic display setting. This automatically controls the display to conserve
power. Open Motion Dashboard, tap Display then tap Dynamic.
• Set the display to the dimmest level you are comfortable with. Open Motion Dashboard,
tap Display then move the Brightness slider to the desired level.
• Disconnect any Ethernet connections that are not being used. Disable the wireless
adapter and Bluetooth adapter if you are not using them. Disconnect unnecessary USB
devices. To disable the adapter, open Motion Dashboard, tap Wireless and clear the
check box next to the adapters you are not using.
• Stop unnecessary background applications and processes.
How do I know if the tablet is charging when I plug it in to a power adapter?
• The battery status light on the right side of the tablet is amber when the tablet is
charging.
How do I check the battery charge when I’m running on the battery?
• From the notification area, tap the battery icon .
• Locate the battery gauge button and indicator lights on the back of the tablet. The
indicator lights show the remaining charge. Each light represents approximately 20% of
a full charge. See “Checking tablet battery power” on page 49.
How do I clean the display screen?
• To clean the display screen, wipe it with a soft cloth (like the one supplied). Do not spray
cleaners, pour any liquid, or wipe any abrasive cleaner on the screen or any surface of the
tablet PC. Do not use tissues or paper towels to clean the screen. They contain wood
fibers that may scratch the surface.
• Motion Computing maintains a list of tested cleaning solutions and chemical
disinfectants on the Motion Computing web site.
How do I clean the View Anywhere display screen?
• To clean the View Anywhere display screen, wipe it with a soft cloth (like the one
supplied). If needed, clean with any alcohol-based product recommended for use on
anti-reflective glass. Other cleaning products may leave a residue. Do not spray cleaners,
spray or pour any liquid, nor wipe any abrasive cleaner on the screen nor any surface of
the unit. Do not use tissues or paper towels to clean the screen. They contain wood fibers
and may scratch the surface.
Will scratches affect the performance of the display or digitizer?
• Our testing has not found appreciable loss of performance on a scratched display.