J3400 Tablet PC User’s Guide
© 2009 Motion Computing, Inc. All rights reserved. This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion. The information in this document is provided “as is” and is subject to change without notice. Motion is not liable for errors or omissions in this document. Motion, Motion Computing, Speak Anywhere, View Anywhere, DataGuard, and QuickNav are trademarks or registered trademarks of Motion Computing, Inc.
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting up the J3400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Using your Tablet PC . . . . . . . . . . . . . . . . . . . .25 Using Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using the Motion utility in the notification area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using Tablet PC Input Panel . . . .
Setting up a hard disk drive (HDD) password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Using Wi-Fi (802.11a/g/n) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Enabling or disabling Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setting up a Wi-Fi connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A Troubleshooting and Support. . . . . . . . . .71 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Display.
Getting Started 1 The Motion Computing® J3400 is a full-featured Tablet PC, combining performance, long battery life, and a lightweight, sleek design. The J3400 offers the latest innovations in mobile computing: a user-focused design, unmatched mobility, and state-of-the-art security. If you are new to Tablet PCs, use the information in this section to get started quickly. If you are already familiar with tablet computers, you can skip to the next chapter to learn about the features of the J3400.
Overview The following illustrations show the buttons, slots, and ports on the Motion J3400 Tablet PC. Front View Speakers Microphone Ambient light sensor Camera shutter Motion QuickNav Dashboard Escape Directional pad Microphones 2 Speakers Listen to music or other audio. Microphones Record sounds and use for speech recognition. Ambient light sensor Measures background light and can automatically adjust the display brightness. Camera shutter Use to trigger the integrated camera.
Rear View Camera light FlexDock connector (cover showing) Camera lens Battery power indicator lights (right) Battery (left) Battery (right) Battery gauge button (right) Battery gauge button (left) Battery power indicator lights (left) Battery release switch (left) Battery release switch (right) FlexDock connector (cover showing) Connects to the FlexDock when docked.
Right Side Shoulder strap attach point Battery status light Air vent 4 Fingerprint reader Windows Security button Power button Smart card slot (optional) Card slots cover removed Express card slot (optional) Pen tether attach point Pen Shoulder strap attach point Attach point for the shoulder strap. Air vent Dissipates heat from the tablet. Battery status light Indicates amount of remaining battery power. Windows Security button Use to log on to or lock your tablet.
Left Side Air vent Security slot Headphone port Microphone port USB ports Ethernet port Video port (VGA) Port covers removed Power adapter port Shoulder strap attach point Security slot Connect a security cable to protect your tablet from theft. Air vent Dissipates heat from the tablet. Audio in/ Microphone port Connect a microphone or other audio source using a 3.5 mm jack. Audio out/ Headphone port Connect headphones, speakers, or audio equipment using a 3.5 mm jack.
Setting up the J3400 The J3400 is self-contained, so you can start using it immediately. You should connect AC power until the battery is fully charged. Use the following steps to get started: Step 1: Plug in the power adapter • Plug the power cord into the power adapter and the tablet, then plug the power cord into an outlet. Step 2: Connect the cables • If you want to connect your Tablet PC to a network, insert an Ethernet cable into the Ethernet port.
Step 3: Turn on the Tablet PC • Press the power button. Windows 7 starts and the Welcome screen displays. Step 4: Calibrate the digitizer With a Tablet PC, you frequently use a tablet pen instead of a mouse and keyboard for input. Use the pen to move the pointer around the screen, and tap the screen to click. Use Tablet PC Input Panel and handwriting recognition to enter text. The digitizer detects the position of the pen on the display.
8 Chapter 1 Getting Started
Features 2 The Motion Computing J3400 Tablet PC has the power and features of a notebook computer, while giving you the added mobility and versatility of a tablet computer. Use the information in this chapter to get more familiar with the hardware features of your J3400 Tablet PC, such as buttons, slots, connectors, and wireless adapters. The J3400 Tablet PC includes the following integrated features: • Intel® Core™2 Duo Processor • Mobile Intel® GS45 Express Chipset • Wi-Fi® (802.
Pen An important difference between traditional PCs and Tablet PCs is that you frequently use the tablet pen to interact with the computer instead of a mouse and keyboard. The pen includes a pressure-sensitive tip, a function button and an eraser. The pen contains no batteries and requires no external power. Eraser Function button Tip For information about using the pen, see “Using the pen” on page 28.
Front panel buttons You can use the buttons on the front of the tablet to perform many functions without having to use the pen. The buttons are customizable, so you can modify their functions to suit the way you work. See “Configuring front panel buttons” on page 30. Camera shutter Motion QuickNav Dashboard Esc Directional pad Button Primary Secondary (Press and hold button for one second) Camera shutter Use to trigger an exposure in the built-in camera. Opens Windows Photo Gallery.
Battery status light You can use the indicator light on the right side of the tablet to monitor the status of the battery. The following illustration and table show the battery status light and the various power state descriptions. Battery status light Status 12 Description Steady green The battery is fully charged and the tablet is running on AC power Steady amber One or more batteries charging Off Not charging. The tablet is running on battery power.
Motion QuickNav Motion QuickNav provides a Windows 7 interface for entering text, taking pictures with Geo Tag, doing voice recordings, and other features. You can create shortcut keys to launch applications you use most often. QuickNav provides three different keyboard or input styles for easier data input in the environment you are working. For more information, see “Using Motion QuickNav” on page 31.
Camera You can use the built-in 2-megapixel auto-focus camera to take pictures and save them to the hard disk drive. The camera lens is on the back of the unit, and includes a light to illuminate the subject. The camera produces pictures in JPG format with a resolution up to 1600 × 1200 pixels. The following table shows detailed specifications for the camera. Item Value Sensor array CMOS sensor 2.0 megapixel Pixel size 2.2μm x 2.2μm Optical format 1/4” S/N ratio 40dB F number 2.
Security The J3400 provides a safe computing environment that enables strong security protection and serves as the foundation for complementary security technologies. The core security features include InsydeH20™ Extensible Firmware Interface (EFI) BIOS, a built-in fingerprint reader, a universal security lock, the Dashboard Security Center, TPM (Trusted Platform Module), and a Smart Card-ready platform.
Fingerprint reader Using the fingerprint reader, you can log on to your Tablet PC by scanning your fingerprint instead of entering a password. This presents an added level of security for your tablet. Fingerprint reader Scan Scrolling fingerprint You can use the OmniPass™ application to associate your fingerprint with passwords for Web pages and other applications. You can also use the fingerprint reader as a scrolling device. Move your finger on the fingerprint reader to move the pointer on the screen.
View Anywhere display (optional) The View Anywhere™ display option enhances outdoor viewing and bright-light viewing environments. The View Anywhere display includes all the features of the standard display plus: • A protective layer that improves the sunlight contrast ratio and significantly reduces reflection and glare. • Improved sunlight contrast ratio, which enhances viewability at wide viewing angles. • Reduced reflection and glare and improved light pass-through efficiency.
USB 2.0 ports Two USB 2.0 (High-speed USB) ports can be used to attach any USB device such as a mouse, digital camera, printer, or external storage device. The USB ports are compatible with older USB devices (USB 1.1). For more information, see “Using USB” on page 32. Headphones port The headphones port is on the left edge of the Tablet PC. It is marked with a small headphones symbol and is designed as an audio output channel only. You can attach headphones or external speakers to this port.
Security slot You can use the security slot to attach your tablet to a desk, table or other fixture. You must purchase a security lock separately. VGA port You can use the VGA port to connect standard VGA monitors. When you attach an external monitor, you can use the external monitor only, or the external monitor and the Tablet PC display together. See “Setting up an external display” on page 36.
Express card slot (optional) The Express card slot holds one Express card for networking, memory expansion, or accessories. • To insert an Express card, remove the card slot cover and place the Express card in the slot with the label side up. • To remove the card, pull the card out of the slot and replace the card slot cover. The J3400 includes a cover for the Express card slot. To protect the Express card slot, you should leave the cover in place when you do not have an Express card in the slot.
Mobile Broadband (optional) The J3400 Tablet PC is available with an optional Mobile Broadband adapter that you can use to send and receive data wirelessly. By using Mobile Broadband, you can browse the Internet, send and receive email, connect to your company’s intranet, or use Web-based applications. Mobile Broadband is based on cellular network technology, so you can use it in more places than other wireless technologies.
Battery The J3400 includes two battery bays for containing up to two high-capacity Lithium-ion batteries that are installed on the back of the Tablet PC. If only one battery is included with the tablet, a battery bay cartridge (non-functioning) is included for occupying the second battery bay. Do not discard the battery bay cartridge.
J-Series Mobile Keyboard (optional) The J-Series Mobile Keyboard is a thin-profile, portable, full size keyboard solution for entering data in the J-Series Tablet PC. When in the closed position, the Mobile Keyboard has a thin profile and can be attached to the back of the J-Series Tablet PC for easy transporting. When opened, the Mobile Keyboard provides a stable docking tray for mounting the J-Series Tablet PC and a full size keyboard for easy data entry.
24 Chapter 2 Features
Using your Tablet PC 3 The J3400 Tablet PC runs the Microsoft Windows® 7 operating system, which includes inkto-text and handwriting recognition, voice recognition, and improved security to help defend against viruses, worms, and other threats. And unlike PDAs or other handheld devices, the J3400 can run any Windows 7-compatible application.
Using Motion Dashboard Motion Dashboard puts many common tablet-related settings and tasks at your fingertips. For example, you can enable or disable Bluetooth and Wi-Fi, calibrate the digitizer, or check your remaining battery power. To start Motion Dashboard • Press the Dashboard button ( ) on the front of the tablet. Dashboard When you change a setting on Motion Dashboard, the change occurs immediately. You do not need to tap Apply or OK. For more information, see Motion Dashboard Help.
Using the Motion utility in the notification area Click the Motion utility icon ( need to click the up arrow ( ) in the notification area ( ). You may ) to view the icon. You can access the following features from the Motion utility icon: • Battery Health Selecting this option opens a window that shows information about correct battery conditioning to prolong the life of the battery and shows the current battery charge level. • Motion Dashboard Selecting this option opens the Motion Dashboard.
Using the pen You can use the tablet pen to write on the display and navigate the operating system. A pen can feel more natural in your hand than a mouse, and you can use the pen while standing or walking. The following table show the various pen actions and their mouse equivalents.
Using Tablet PC Input Panel You can use Tablet PC Input Panel instead of a keyboard to enter text on your Tablet PC. Use the writing pad or the character pad to convert your handwriting to text, or tap characters using the on-screen keyboard. The following illustration shows Input Panel open to the writing pad. Writing Pad On-Screen Keyboard Help To start Input Panel • Do one of the following: – Tap at the place you want to enter text, such as a text box. Then tap the Tablet PC Input Panel icon ( ).
Using personalized handwriting recognition You can use personalized handwriting recognition to improve your handwriting results. To use personalized handwriting recognition 1. Tap Start > All Programs > Accessories > Tablet PC > Personalize Handwriting. 2. Follow the instructions in the handwriting personalization tool. Configuring front panel buttons As you become more familiar with your Tablet PC, you may want to customize the buttons on the front panel.
Using Motion QuickNav Motion QuickNav provides multiple QWERTY keyboard lay-outs and numeric pads for quickly entering text, numbers, and symbols into documents and applications. It also lets you quickly take a picture using the camera, record or play back a voice note, and acquire a GPS location. To start Motion QuickNav Do one of the following: • Press the Motion QuickNav quick-launch button ( ). • Go to Start -> All Programs-> Motion QuickNav, then click Motion QuickNav.
You can also access QuickNav features from some of the Tablet PC’s hardware buttons. The following table shows the hardware buttons and which QuickNav features they launch. Primary (Press) Secondary (Press and hold button for one second) Lets you quickly take a picture. Starts My Pictures. Lets you quickly open QuickNav. Starts a voice note. Using USB You can use the two integrated USB 2.0 ports to connect USB devices, such as digital cameras, printers, external storage devices, keyboards, and mice.
Note: If a picture is not taken after a short period, the viewfinder will automatically close. If this occurs, repeat the steps. 3. Press the Camera button again to take a picture. 4. In the Pictures window, do one of the following: • To close the Pictures window, tap any where outside of the QuickNav window. • Pictures are automatically saved in the My Pictures folder, located in the My Documents folder.
Using the smart card reader (optional) Some tablets contain the optional smart card reader. Using smart card software, this device reads information from the smart card when the card is inserted into the reader. Depending on the smart card software you are using: • You may receive an acknowledgement for when the smart card is fully engaged in the reader. • You may receive a prompt or be required to shut down the software before removing the smart card.
Using the Express card reader (optional) The Express card slot holds one Express card for networking, memory expansion, or accessories. • To insert an Express card, remove the card slot cover and place the Express card in the slot with the label side up. • To remove the card, pull the card out of the slot and replace the card slot cover. The J3400 includes a cover for the Express card slot.
Rotating the display You can easily change the screen orientation to fit your current task. You may want to use the portrait orientation for filling out forms or reading an e-book. At other times, you may want a landscape orientation for Web browsing or sketching. To rotate the display 1. Open Motion Dashboard to the Display panel (page 26). 2. Tap the Rotate Screen button. Note: If you change the screen orientation, you may need to recalibrate the tablet pen. See “Calibrate the digitizer” on page 7.
5. For Display Scheme, select one of the following: • Mirror Display. Duplicates the Tablet PC display on the external monitor or projector. The same desktop is visible on both displays. The external monitor must use the same display resolution as the Tablet PC. Document Document External monitor Tablet PC • Extended with Monitor Primary. Enlarges the desktop area to include the external monitor as the primary monitor. The external monitor can use a different display resolution than the Tablet PC.
Connecting headphones, external speakers, or a microphone You can connect headphones or external speakers to the headphones port using a 3.5 mm plug. When speakers or headphones are connected, the internal speakers are disabled. You can connect an external microphone or headset to the microphone port using a 3.5 mm plug. When a microphone is connected, the internal microphones are disabled. Using speech recognition You can use speech recognition to interact with your Tablet PC by voice.
Train your computer to recognize your speech Use this procedure to improve your computer’s ability to understand your voice. To train your computer to recognize your speech 1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition. 2. Tap Train your computer to better understand you. 3. Follow the instructions in the setup program. Taking the Speech Tutorial You can use the Speech Tutorial to learn basic commands and dictation. The Speech Tutorial takes about 30 minutes to complete.
Using power plans The J3400 includes a comprehensive suite of power management functions. By using power plans, you can maximize system performance, save energy, or get the most from a single charge. Selecting a power plan Use this procedure to choose among the Balanced, Power saver, or High performance power plans. To select a power plan 1. Open Motion Dashboard to the Power panel (page 26). 2. Tap the Power Options button. 3. On the Power Options page, select a power plan.
Changing power plan settings You can edit the particular settings of an existing power plan. To create your own power plan, see “Creating a power plan” on page 41. To change power plan settings 1. Open Motion Dashboard to the Power panel (page 26). 2. Tap the Power Options button. 3. On the Power Options page, tap Change plan settings for the plan you want to change. 4. Choose the settings that you want your computer to use. You can also tap Change advanced power settings for more options.
Using Hibernate Hibernation is a state in which your computer shuts down to save power but first saves everything in memory on your hard disk. When you restart the computer, your desktop is restored exactly as you left it. Use hibernation to save power when you will be away from the computer for an extended time. Hibernation has the following advantages over Sleep: • You should save and close any remote files or applications before hibernating.
Using the battery The Tablet PC runs on battery power when it is not plugged in. The battery, included with the Tablet PC, is installed on the back of the tablet. To increase your battery life, you can install a second battery in any of the two battery bays. If a second battery is not installed, a battery bay cartridge (non-functioning) is provided to occupy the second battery bay. For more information, go to the Motion Computing accessories page at www.motioncomputing.com/accessories.
You can also check the remaining battery power from the battery itself. To check the battery status using the gauge on the battery • Locate the battery gauge button and the battery power indicator lights and press the battery gauge button. The indicator lights show the remaining charge. Each light represents approximately 20% of the available charge. • A Battery fault code is indicated when you push the battery gauge button and the top, middle, and bottom lights on the battery illuminate simultaneously.
Charging the battery When the Tablet PC is connected to AC power, the battery automatically charges until it reaches full charge, even if the Tablet PC is being used The battery status light on the Tablet PC will blink amber when the battery is installed and AC power is applied to the tablet. If two batteries are installed, the battery that the tablet is using charges first, then the second battery charges.
Removing and replacing the battery You can remove the battery to check the remaining power, or to replace it with a fully charged battery. To remove the battery 1. Ensure that the Tablet PC is plugged in to AC power or turned off. 2. Turn the Tablet PC over so that the back side is up. 3. For the battery you want to remove, slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay.
Hot Swapping the battery You can hot-swap a battery while the tablet is on and running on battery power only if you have a second battery to replace the battery that is low on power. To swap a battery with a tablet containing a battery and battery bay cartridge (nonfunctioning) • If your tablet has a battery and battery bay cartridge (non-functioning) installed, remove the battery bay cartridge and install the second battery.
Removing and replacing the SIM To remove and replace the SIM, perform the following procedures. To remove the SIM 1. Turn off the tablet. 2. Remove the battery or battery bay cartridge (non-functioning) from the right battery bay. Slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay.
3. Lift the corner of the plastic film covering the SIM slot and slide the SIM out of the slot. SIM 1 2 SIM slot SIM SIM 4. If you are not replacing the SIM, replace the battery or battery bay cartridge by placing the two tabs of the battery or battery bay cartridge into the two slots in the battery bay, and then press the other end of the battery into the battery bay until you hear a click or feel the battery lock into place. If you are replacing the SIM, perform the following procedure.
To replace the SIM 1. With the tablet turned off and the battery or battery bay cartridge removed from the right battery bay, lift the plastic film covering the SIM slot and slide the SIM into the slot with the metal contacts facing downward and the notched corner positioned as shown in the illustration. SIM slot 1 SIM Notched corner of SIM Slide SIM under tabs. 2 SIM 2.
Using Motion OmniPass and the fingerprint reader Motion OmniPass offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data through file encryption. To start Motion OmniPass Do one of the following: – Click Start > All Programs > Motion OmniPass > OmniPass Control Center. – In the notification area, double-tap the Motion OmniPass icon ( ). You can also start Motion OmniPass from the Security panel of Motion Dashboard.
3. In the Choose Finger window, tap on the finger you want to enroll, then tap Next or Practice. Practice allows you to do a trial run of the fingerprint capture. 4. Place the selected finger over the fingerprint reader and slowly drag your finger across the sensor in a downward motion or in an upward motion. If the capture is successful, a green fingerprint image will appear in the capture area. If the capture is unsuccessful, follow the instructions on the screen to improve the scan.
You can also capture a second fingerprint later. From the OmniPass Control Center, tap Run User Management Wizard, then tap Modify a user’s device enrollment. 6. Select your user preferences and tap Next. On the Backup User Profile screen, tap Backup Now. 7. Select a location for your back up profile and tap Save. Enter a password and tap OK. On the final screen, tap Done.
Note: For some applications, you may have to use the password wizard to register passwords. See “Using the password wizard” on page 54. 4. Enter the following information: • Friendly Name. A descriptive name to identify the password box. • Automatically enter. Instantly accesses the site without requiring a password or fingerprint scan. If you are logged in to OmniPass and you access a secure Web site, OmniPass will automatically submit your user name and password without prompting for verification.
Using Windows Security Center Windows Security Center provides a central location for you to manage your computer’s security settings and learn more about improving security. If a problem is detected (such as an out-of-date antivirus application), the Security Center sends you an alert and provides recommendations for how to remedy the situation. Windows Security Center manages the following: • Windows Firewall.
Setting up users and passwords You can use different types of user accounts and passwords to create various levels of protection for your Tablet PC and its data, depending on the level of security that you need. Setting up Windows user accounts You can use Windows user accounts to help secure the files on your computer from other users. You must have an administrator account on the computer to add a new user to the computer. To set up a Windows user account 1.
Setting up a hard disk drive (HDD) password You can use a HDD password to protect the computer and the hard disk drive. The computer cannot be started without the HDD password, and the data on the disk drive cannot be accessed, even if it is removed and attached to a different computer. To set up a hard disk drive password 1. Start the Tablet PC. 2. When the Motion Computing splash screen appears, press the Dashboard button ( ). When access is enabled, you will hear an alert sound.
Using Wi-Fi (802.11a/g/n) Use the information in this section to set up a Wi-Fi connection. Wireless access requires an 802.11a, 802.11g, or 802.11n access point. Internet access requires a working Internet connection. DANGER: FAA regulations require that you disable any wireless connection when traveling by air. Failure to disable the wireless connection on the Tablet PC while traveling by air can cause communications problems with aircraft instruments.
Using Mobile Broadband (optional) Use the information in this section to set up a Mobile Broadband connection. Mobile Broadband access requires a service contract from a Mobile Broadband service provider. For more information, see “Mobile Broadband (optional)” on page 21. WARNING: FAA regulations require that you disable any wireless connection when traveling by air.
Using Bluetooth (optional) You can use Bluetooth® to connect to accessory devices or other computers. The devices can communicate with each other when they are in range. For more information, see “Bluetooth wireless (optional)” on page 21. Enabling or disabling Bluetooth Before you can set up a Bluetooth device, you must enable the Bluetooth adapter on the Tablet PC. After you enable Bluetooth, the Bluetooth icon ( ) appears in the notification area.
6. Tap Devices and Printers to verify the device has been added or click Close to close the window. If the device is not discovered… If the Bluetooth device is not detected after multiple attempts, try the following: • Ensure that Bluetooth is enabled (page 60). • Ensure that the device you are adding is discoverable. See the manufacturer’s documentation for more information. • Ensure that the Bluetooth device has good batteries.
Finding additional software For information about other tablet-oriented software, go to the Motion Computing software page at www.motioncomputing.com/products/software_motion_J34.asp. You will find links to software solutions for purchase as well as free downloads from Motion software and service partners.
Care and Maintenance 4 Proper care and maintenance will keep your Tablet PC working and in good condition for a long time. For general information about care of the Tablet PC and its components and accessories, see the Safety and Regulatory Guide included with your Tablet PC. This chapter describes the care and maintenance procedures for your Tablet PC. WARNING: Follow the guidelines listed below when caring for your Tablet PC and its components.
Standard display • Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately. • If needed, spray a soft cloth (not directly on the display) with a window-type cleaner and wipe the display. • Avoid using tissues or paper towels to clean the display surface.
Cleaning in a health care environment This section describes the cleaning procedures for a Tablet PC in a health care environment. Disinfecting procedures You should periodically disinfect the tablet according to the institutional polices of surface and equipment safety and cleanliness.
Cleaning the fingerprint reader Under normal circumstances, you should clean the fingerprint reader once a month, or whenever necessary. To clean the fingerprint reader 1. Shut down the Tablet PC, unplug it, and remove the battery. 2. Lightly spray a cotton swab with household window cleaner. 3. Gently rub the sensor surface with the cotton swab, slowly rotating the swab so a new, clean surface of the swab is constantly exposed to the sensor surface.
Pen • Store the pen in the pen bay or in a case when not in use. • Do not store the pen vertically on the tip. Constant pressure on the tip can affect the pen-to-digitizer interaction. • Change the pen tip regularly. See “Replacing pen tips” on page 67. • Do not immerse the pen in liquid. It contains electronic components that could be damaged. • In certain environments, particles or debris can stick to the pen tip or the Tablet PC display.
Traveling with your Tablet PC Use the following tips when you travel with your Tablet PC: • Remove all accessories and cables. Remember to pack those you will need while traveling, including at least one tablet pen. • Put the Tablet PC into a portfolio or other case to protect the display. • Protect the pen by keeping it in the pen bay or in a case during travel. • Pack the Tablet PC securely in a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food.
Creating a backup archive If you want to roll back your tablet to a predetermined state, you can create a backup archive. To create a complete PC backup archive 1. From the Control Panel, tap the System and Security category, then tap Backup and Restore. 2. Tap Create a system image in the left navigation bar, then follow the instructions. Note: You will need an external USB hard disk drive or DVD drive attached to store the backup copy. To back up individual files 1.
To restore from your complete PC backup archive 1. After your tablet restarts after the initial BIOS display screen, press and hold the F8 key. 2. On the Advanced Boot Options screen, select Repair your computer and press the Enter key. 3. Select a keyboard layout and click Next. 4. Select a user name and enter the password, and then click OK. 5. Attach the USB hard disk drive or DVD drive that you used to store your complete PC backup archive. 6.
Troubleshooting and Support A Motion Computing Tablet PCs are thoroughly tested for performance and quality, but occasionally problems still occur. If you do not find the information you are looking for in this section, go to the Motion Computing support page at www.motioncomputing.com/ support. Troubleshooting Use the information in this section to identify and resolve common issues. If an issue has more than one potential cause, the most common cause is listed first.
The display goes black while the Tablet PC is still turned on • The computer might have turned off the display to save power. To restore the display, touch the screen with the tablet pen or press a button. • The computer might have gone into Sleep mode. In Sleep mode, the power status light flashes blue. Press and hold the power button for about one second. • The computer might have gone into low-battery Hibernation mode. In low-battery Hibernation mode, the power status light is off.
The display is too dim • The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 35. The display is unreadable or distorted • The screen resolution and color quality may be set incorrectly. Use Windows Display Properties to reset the display settings. 1. In Control Panel, tap the Hardware and Sound category, then tap Display. 2. Choose Smaller or Medium to change the text size.
The eraser does not work • The eraser may not be enabled. – You can use the Pen and Input Devices window to enable the eraser. Open Help and Support and search for “Pen and Input Devices “. The eraser works on ink only, not text. The buttons on the Tablet PC do not do what I expect them to do • The button functions may have been customized. You can use the Tablet and Pen Settings window to change the buttons to the desired functions. See “Configuring front panel buttons” on page 30.
Audio No sound is coming from the built-in speakers • Ensure that nothing is connected to the audio out port. Connecting headphones or external speakers disables the built-in speakers. Disconnect the headset or external speakers if not in use. No sound is coming from any speakers • The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off. • The integrated audio components may have been overwritten.
Frequently asked questions How can I make the battery charge last longer? • For maximum conservation, you can use the Power saver power plan. See “Selecting a power plan” on page 40. • Use the Dynamic brightness display setting. This automatically controls the display brightness to conserve power. See “Adjusting the display brightness” on page 35. • Set the display brightness to the dimmest level you are comfortable with. See “Adjusting the display brightness” on page 35.
Why is the Tablet PC lacking parallel, serial, and PS2 (mouse) ports? • Microsoft Tablet PC certification requires the system to be completely Grab-and-Go— that is, to be able to dock with and undock from all accessories without putting the system into suspend or shutting it down. Connecting through legacy ports such as serial, parallel, and PS2 often requires suspending or restarting the system, which prevents you from moving between desktop mode and mobile mode seamlessly in one docking/ undocking step.
78 Appendix A Troubleshooting and Support
Index Numerics 10/100/1000 Base-T Ethernet about 19 using 32 802.
digitizer pen about 10, 28 calibrating 7 directional pad 2, 11 disabling the eraser 29 the pen button 29 display about 16 brightness 35 dynamic brightness 35 extended 37 features 16 fixed brightness 35 mirrored 37 rotating 36 using 35 disposing of used batteries 47 docking connector 19 docking port 5, 19 document, about 1 dynamic brightness 35 E enabling 802.
LCD P about 16 care and cleaning 64 View Anywhere 17 Li-ion battery 22 liquid crystal display See LCD Lithium-ion battery See Li-ion battery logging on to a remembered site 54 password replacement about 53 using 54 pen 4 about 10, 28 actions 10, 28 calibrating 7 care and maintenance 67 configuring options 29, 30 storing 28 tether 28 Pen and Button Options 29, 30 pen tether 4 plug 21 port covers 5 portrait mode 36 power adapter about 21 port 5 power button 4 power cord about 21 M maintenance backup 69 re
setting up 802.
