User's Guide

Chapter 4 Troubleshooting and FAQs Troubleshooting 64
When I write, I inadvertently click the function button on the pen
• Try adjusting how you hold the pen. Avoid resting your finger on the function button.
You can also disable the function button. Open Motion Tablet Center and tap Pen and
Touch. Tap the Pen Options tab, and deselect the checkbox beside Use the pen button
as a right-click equivalent.
The pen function button doesn’t work
• You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.
• The pen function button may be disabled. To enable it, open Motion Tablet Center and
tap Pen and Touch. Tap the Pen Options tab, and select the checkbox beside Use the
pen button as a right-click equivalent.
The eraser doesn’t work
• The eraser may not be enabled. To enable it, open Motion Tablet Center and tap Pen and
Touch. Tap the Pen Options tab, and select the checkbox beside Use the top of the pen
to erase ink (where available). The eraser works on digital ink only, not text.
On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard
• Connect a keyboard to the tablet to continue.
The C5te/F5te responds to my finger but not my pen
• The tablet may be configured to ignore pen input. You can use Motion Tablet Center to
configure pen settings. Open Motion Tablet Center and tap Tablet PC Settings. Tap the
Display tab, then tap Setup next to next to Configure your pen and touch displays.
Tap Pen input and follow the on-screen instructions.
The C5te/F5te tablet is too sensitive to touch
• Consider changing a touch setting so that you have to double-tap the display to enable
touch. Open Motion Tablet Center and tap Touch Settings. Select the option Double-
Tap Mode under Touch/Pen Arbitration.
The pointer on the screen doesn’t align with the pen
• The pen may need to be calibrated. Open Motion Tablet Center and tap Tablet PC
Settings. Tap the Display tab and tap Setup beside Configure your pen and touch
displays. Follow the on-screen instructions.
Ports and connectors issues
The tablet doesn’t recognize the USB device
• Windows may take a short time to recognize the USB device. Wait a few moments to see
if the device is recognized.
• The device may not be connected properly. Check the connection and ensure that it’s
inserted properly into the USB port.
• The correct driver might not be included with Windows 8. Check the USB device
manufacturer’s website for a current driver.