User's Guide
Table Of Contents
- Contents
- Getting Started
- Using your C5te/F5te
- Motion Computing applications
- Motion Tablet Center
- Know Your Motion Tablet
- Entering text and using the handwriting panel
- Using the front panel buttons
- Connect an external monitor
- Using the built-in microphones
- Using the cameras
- Using the barcode scanner
- Using the RFID reader
- Using the battery
- Using Mobile Broadband with GPS
- Using the GPS receiver
- Using Bluetooth
- Using the fingerprint reader
- Using the smart card reader
- Using the SIM card slot
- Locating your serial number
- Backing up your system
- Restoring your system
- Finding other software
- Caring for your C5te/F5te
- Troubleshooting and FAQs
- Index
Chapter 4 Troubleshooting and FAQs 61
Troubleshooting and
FAQs
4
Motion Computing Tablet PCs are thoroughly tested for performance and quality, but
occasionally issues can still occur. If you don’t find the information you’re looking for in this
section, go to Motion Computing Support.
N
OTE: Enterprise users should contact their support organization for assistance with resolving
tablet, application, or connectivity issues.
Troubleshooting
Use the information in this section to identify and resolve common issues. If an issue has
more than one potential cause, the most common cause is listed first.
Power issues
The tablet doesn’t shut down
• An application might have stopped responding. Use Task Manager to manually stop the
application. Press Ctrl+Alt+Delete or press the Security button and select Task
Manager. You can also press and hold the power button for five seconds to force the
tablet to shut down. However, this is not recommended.
• If the tablet doesn’t shut down after holding the power switch for five seconds, do the
following:
1. Remove the battery (see Removing and replacing the battery on page 42).
2. Unplug the power adapter.