User's Guide

Chapter 4 Troubleshooting and FAQs Troubleshooting 54
Touch Input then press the Enter key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I write, I inadvertently click the function button on the pen
• Try adjusting how you hold the pen. Avoid resting your finger on the function button.
You can also disable the function button. open Motion Dashboard then tap Pen &
Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Clear the check mark
next to the box, “Use the pen button as a right-click equivalent.”
The pen function button doesn’t work
• You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.
• The pen function button may be disabled. To enable it, open Motion Dashboard then tap
Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the checkbox
next to “Use the pen button as a right-click equivalent.”
On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard
• Connect a keyboard to the tablet to continue.
The CL920 responds to my finger but not my pen
• The tablet may be configured to ignore pen input. To check, open Motion Dashboard
then tap Pen & Tablet. Tap Touch Settings and tap the Digitizer Options tab. Set Input
mode to the recognize both touch and pen.
The CL920 tablet is too sensitive to touch
• Consider changing a touch setting so that you have to double-tap the display to enable
touch. Open Motion Dashboard, then tap Pen & Tablet. Tap Touch Settings and then
Auto mode.
The touch pointer jumps around the display and the display flickers
• In some cases, the tablet’s touch system gets out of sync. To fix it, you can re-tune it.
Open Motion Dashboard then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning,
then Start. A calibration program begins. Don’t touch the display during the calibration
process.
Calibrate doesn’t work
• The Tablet PC Settings Display tab has a Calibrate option, but it doesn’t apply to the
CL920. Instead, if touch input doesn’t behave as expected, you can re-tune touch. Open
Motion Dashboard then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning, then
Start. A calibration program begins. Don’t touch the display until the program has
finished.