C5v/F5v Tablet PC Model CFT-003 User’s Guide
© 2012 Motion Computing, Inc. All rights reserved. This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion. The information in this document is provided “as is” and is subject to change without notice. Motion is not liable for errors or omissions in this document. Motion, Motion Computing, Speak Anywhere, View Anywhere, and QuickNav are trademarks or registered trademarks of Motion Computing, Inc. in the U.S.A.
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Optional features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Mobile broadband with GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjusting the display brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Enabling or disabling automatic rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disinfecting procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Training and documentation considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Cleaning the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Contents
Getting Started 1 The Motion® C5v/F5v Tablet PCs are rugged, powerful and mobile, providing real-time access to information in the field. This is a list of the main features of the C5v/F5v Tablet PC. • Intel® Core™ i3, i5 or i7 vPro™ Processor • Supports Windows® 7 • 160GB HDD or optional Solid-State Drive (SSD) up to 128GB* • up to 4GB DDR3 1333MHz SDRAM memory • 32-MB to 256-MB video RAM with Intel Dynamic Video Memory Technology • 10.
Optional features This section describes the optional features available when you purchase your C5v/F5v. Mobile broadband with GPS You can choose to purchase a C5v/F5v Tablet PC with the optional mobile broadband with GPS module. When installed, the module provides: • Worldwide mobile broadband support • Worldwide global positioning (GPS) support Motion Connection Manager is an application that you use to manage your mobile broadband and GPS network connections.
View Anywhere display The View Anywhere display option enhances outdoor viewing and bright-light viewing environments. The View Anywhere display includes all the features of the standard display plus: • A protective layer that improves the sunlight contrast ratio and significantly reduces reflection and glare. • Improved sunlight contrast ratio, which enhances viewability at wide viewing angles. • Reduced reflection and glare and improved light pass-through efficiency.
Front function button Dashboard button directional pad battery gauge B button A button microphones web camera touchscreen display (F5v only) docking connector Function button Activate secondary functions for other buttons. Dashboard button Open Motion Dashboard. Directional pad Use for basic navigation. Equivalent to the arrow keys on a keyboard. The center button is equivalent to Enter. A button Set up a custom action. B button Set up a custom action. Battery gauge Show battery status.
Right side power button Windows security button power adapter port, USB port (F5v), and cover Chapter 1 Getting Started RFID antenna area camera button fingerprint reader barcode scanner Power adapter port, USB port (F5v only), and cover Connect the power adapter. RFID (optional) antenna area Scan area for reading RFID tags. Camera (optional) button Use to trigger the built-in documentation camera. Windows Security button Use to log on to or lock the tablet.
Back pen tether fan cover pen holder camera light speaker camera lens battery battery gauge battery latch hot-swap logo docking guide smart card reader Pen tether Attach the pen tether. Pen holder Store the pen when not in use. Fan cover Protects the fan assembly. Camera (optional) lens Capture images to the hard disk drive. Camera (optional) light Provides light for the documentation camera. Speaker Listen to audio. Battery Powers the tablet when it is not plugged in or docked.
Battery latch Opens the battery compartment’s door. Hot-swap logo Indicates that you can hot swap the battery. Docking guide Aligns the unit with the docking station (sold separately). Smart card reader (optional) Reads and writes information on a smart card. Pen F5v supports touch with a pen as well as your finger. You may find the pen handy when you want to write a quick email or take notes. The pen is particularly effective for precise data entry and navigation.
Power up the C5v/F5v 3. Press and release the power button turn it on. located on the top right side of the C5v/F5v to 4. Follow the on-screen instructions to set up your user account and activate Windows 7. Step 2: Connect to a wireless network The C5v/F5v comes with built-in Wi-Fi and Bluetooth. Your tablet PC may also be equipped with mobile broadband for accessing the Internet.
Enable wireless from the Motion Dashboard The first task when setting up wireless is to enable the wireless network adapters from the Motion Dashboard. The Dashboard is a Motion Computing application for configuring your C5v/F5v Tablet PC. To enable wireless adapters 1. Open the Motion Dashboard. From the Windows task bar, tap the Motion Dashboard icon . 2. Tap Wireless. 3. Tap the check boxes next to all wireless networks you intend to use: • Enable Bluetooth Internal Wireless • Enable 802.
NOTE: Before you can connect to a mobile broadband network, you must have an active account with a cellular network provider. Some providers require a SIM card for mobile broadband access; if you are not sure whether you need one, contact your mobile broadband provider. Set up Bluetooth The C5v/F5v has a built-in Bluetooth adapter which provides short-range wireless connectivity with other Bluetooth enabled devices. To set up Bluetooth 1. Enable Bluetooth from the Motion Dashboard. 2.
Security and power buttons Lock and unlock the tablet PC To lock the tablet PC, either • Press and the security button on the right side of the tablet. • If a keyboard is attached, enter Ctrl+Alt+Delete. To unlock the tablet • Press the security button or Ctrl+Alt+Delete again. Sleep mode Place your tablet in sleep mode when you go away for a short period of time. Sleep mode conserves battery power while you are away and when you return, your desktop is the same as you left it.
Note: While in sleep mode, the power button flashes green. To wake up the tablet from sleep mode • Press and release the power button . The tablet quickly resumes activity and your desktop is the same as you left it. Hibernate mode If you intend to leave your tablet for several hours or more, you can put the tablet in hibernate mode. Like sleep, when you return from hibernate, your desktop is the same as you left it.
Attach the pen tether The C5v/F5v pen comes with a tether so that you can attach the pen to your tablet to avoid misplacing it. The tether is essentially a string with loops at each end. To attach the pen tether 1. Slip one end of the tether through the hole at the end of the pen, then pull the pen through the loop until it is tight. 2. Slip the other end of the tether through the attach point on the C5v/F5v then pull the pen through the loop until it is tight.
The Getting Started document located on the desktop provides a number of tips to get you started using the tablet quickly. You will find other useful information on our website: • Tablet PC Tips & Tricks • Motion Computing Support • Free online training videos • Knowledge Base • Motion Computing Accessories • Motion Computing Store NOTE: This guide is available in French, German, Spanish and Portuguese from the web site.
2 Using your C5v/F5v This chapter provides information about performing common tablet tasks such as customizing touch and changing tablet settings. Introducing the C5v/F5v desktop and applications When you start up the C5v/F5v for the first time, the desktop looks like the following picture where Motion Computing applications appear in the taskbar and notification area.
The Motion Computing applications are described below. Motion Getting Started Document that contains tips for starting out with the C5v/F5v Tablet PC. Motion Dashboard Motion application for changing tablet settings. See “Using the Motion Dashboard” on page 16. Changing the taskbar You may find it convenient to place the Windows taskbar on the left edge of the display, especially if your tablet PC has a touchscreen display. To place the taskbar on the left edge of the screen 1.
Motion Dashboard is organized into categories, which are listed on the left of the Dashboard. Tap a category to display its settings. In this illustration, Motion Dashboard is open to Display settings. Motion Dashboard The following table lists some of the tasks you can perform using the Motion Dashboard. NOTE: This is a partial list of tasks that you can perform with Motion Dashboard.
Dashboard Category Task Display • • • • • Rotate the display orientation Adjust the brightness of the display Set advanced graphic properties Set up an external display Dim the display automatically Audio • • • • Adjust speaker and microphone volume Adjust advanced audio settings Suppress background noise Balance speakers Pen & Tablet • Configure touch to use touch only, pen only or both simultaneously • Adjust touch to left-handed setting • Adjust sensitivity to flicks and gestures • Use the pen f
Tap the Motion icon to display: • Battery Health—Shows the current battery charge level. • Motion Dashboard—Opens the Motion Dashboard. • Options—Lists options you can set: – Show Hard Drive Activity—When selected, the Motion icon blinks when there is hard drive activity. – Automatic Display Rotation—When selected, the C5v/F5v automatically changes the viewing orientation (landscape to portrait or vice versa) when the tablet is physically rotated.
Calibrate touch The digitizer is software that detects the position of the pen or your finger on the touchscreen display. You should calibrate the digitizer the first time you start the Tablet PC. Then recalibrate the digitizer whenever the pointer does not align with the pen tip or finger. Note: Touch is an optional feature for the F5v. To calibrate the digitizer 1. Open Motion Dashboard. 2. Tap Pen & Tablet. 3. Under Pen & Tablet, tap Calibrate Digitizer. 4.
Configuring touch input mode You can determine how touch input is configured by setting the input mode. You can use: • Your finger only; no pen input is detected. • The pen only; no finger input is detected. • Both your finger and a pen. • Switch between touch and pen input, in which case you double-tap to switch to touch input. This is useful to avoid the tablet from responding to unintentional touch input. To configure touch settings 1. Open Motion Dashboard. 2. Tap Pen & Tablet. 3. Tap Touch Settings.
10.To change what the touch pointer looks like or where it’s positioned, tap Advanced Options. To change the location of menus for left-handed users 1. Open Motion Dashboard. 2. Tap Pen & Tablet. 3. Tap Tablet PC Settings. 4. Tap the Other tab and tap Left-Handed. Adjusting pen settings If the pen doesn’t respond as accurately as you would like, you can make adjustments.
The Configure your pen and touch displays option on the Tablet PC Settings Display tab is useful for assigning touch to the appropriate display when one or more displays are connected to the tablet. By default, Windows 7 assumes that an external display is for touch input. To change this, run Setup from Tablet PC Settings to assign touch to your tablet display. NOTE: A keyboard must be connected to the tablet to perform this procedure. To assign touch to the desired display 1. Open Motion Dashboard. 2.
TIP: Tap the icons at the top of the input panel to view videos on making editing gestures. To hide the video tips, tap the icon on the right. By tapping the keyboard icon at the top of the pad, the input panel opens to the on-screen keyboard. Here’s the input panel open to the on-screen keyboard. Tap the Tools menu for more input panel options and for viewing Help Topics.
Docking or floating the input panel By default, the input panel is floating and you can move it anywhere on the screen by placing your finger or pen on the title bar and dragging it. If you prefer, you can dock the input panel so that, when it is open, it always appears at the same location, either at the top or bottom of the screen. To dock or undock the input panel • At the top of the input panel, tap Tools. • Select Docking.
Entering special keys with the extended keyboard You can enter special keys using the on-screen expanded keyboard. Special keys include: • Home, End, Insert keys • Page up, Page down keys • Print screen key • Pause key • Scroll lock key To open the expanded keyboard • Tap the Tools key at the top of the input panel and choose Show Expanded Keyboard.
3. Tap Pen & Input Devices. 4. Tap Handwriting. 5. Tap Don’t use automatic learning. The current handwriting profile is deleted. 6. Tap Use automatic learning to begin collecting handwriting data again. NOTE: You can find other handwriting applications at the Motion Computing Store. Using front panel buttons You can use the buttons on the front of the unit to perform many functions without having to use the pen.
Button Secondary (Function+button) Primary Directional pad Moves the pointer or navigates through documents. Equivalent to arrow keys on a keyboard.
To configure the front panel buttons 1. Open Motion Dashboard. 2. Tap Pen & Tablet. 3. Tap the Tablet PC Settings button. 4. In the Tablet PC Settings window, tap the Buttons tab. 5. Select the button combination you want to change. The currently selected buttons appear in red. 6. Tap Change. 7. Select the appropriate action for the button. For some actions, you must enter more information, such as the location of a program to start. You can select an action for Press and another for Press and hold.
Rotating the display orientation You can easily change the screen orientation to fit your current task. For example, you may want to use the portrait orientation for filling out forms or reading an e-book. At other times, you may want a landscape orientation for web browsing or sketching. To rotate the display 1. Open Motion Dashboard. 2. Tap Display. 3. Tap the Rotate Screen button.
tablet PC external monitor Mirror display Extended with monitor primary The “extended with monitor primary” display theme expands the desktop area across the tablet and external monitor, where the external monitor as the primary monitor. You can set the external monitor to use a different display resolution than the tablet PC. The C5v/F5v 10.4" XGA display has a resolution of 1024 X 768.
Tablet only The “tablet only” display theme uses the tablet display only. Connect an external monitor To connect an external monitor to the C5v/F5v, you use the CFT-Series docking station, sold separately. To set up an external monitor 1. Connect the monitor cable from the external monitor into the CFT-Series docking station according to the CFT-Series Docking Station User’s Guide. 2. Plug in the external monitor and turn it on. 3. If necessary, install software and drivers for the monitor.
Resetting the display after returning the tablet to the docking station If you set up your tablet in a docking station with the display theme expanded across both, and you remove the tablet temporarily from the docking station, the display theme may need to be reset when you return the tablet to the docking station. TIP: If the display still doesn’t work properly, change the Display Scheme to Tablet Only and then change it back to the desired scheme.
Set up the microphones For best results, move to a quiet environment. To set up the microphones 1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition. 2. Tap Set up microphone. 3. If you are using the tablet’s microphone array, select Other. 4. Follow the instructions in the setup program. 5. If the microphones are set to an appropriate level, the meter will stay in the green zone while you read the sentences.
4. Do one of the following: • For voice commands, say the appropriate command. For a list of commands, search Windows Help and Support for “speech commands.” • For dictation, open the program you want to use and start speaking. For more information about speech recognition, search Windows Help and Support for “speech recognition.” Using the cameras (optional) Your tablet may include built-in web and documentation cameras. Using the web camera The web camera is a 1.
3. In the Pictures window, do one of the following: • To delete the picture, tap Delete. In the confirmation dialog box, tap Yes. • To copy the picture, tap Copy to Clipboard. You can then paste the picture into an image editing program. • To close the Pictures window, tap Close. • To save the picture, tap Save. In the Save As dialog box, specify a location and a file format, such as BMP, JPG, or GIF. Documentation camera tips • Hold the camera steady and allow it to focus.
Other barcode types can be enabled by using the MCA Configuration Editor that comes with the tablet PC. To access the editor, from the Start Menu, select All Programs > Intel > MCA Platform Driver and tap MCA Configuration Editor. To use the barcode scanner 1. Open the application that you want to receive the barcode data and place the insertion point in the appropriate field. 2. Hold the unit by the handle with the scanner lens in front of you. 3. Aim the scanner lens at the barcode. 4.
Using the RFID reader (optional) Your tablet PC may include an integrated 13.56 MHz RFID (Radio Frequency Identification) reader that you can use to retrieve information from RFID tags. RFID tags use radio frequency (RF) transmissions to identify a product, animal, or person. RFID does not require direct contact or line-of-sight scanning, and can be scanned through many materials, including clothing.
3. Press and release the RFID button on the top of the unit. The RFID light will come on to indicate that the unit is scanning. The RFID light goes off and the unit beeps to indicate a successful scan. The ASCII and Hex data appears in the RFID Tag Data window. NOTE: RFID tags are typically used with specialized applications. See your system administrator for more information. Using the battery The C5v/F5v includes a high-capacity Lithium-ion battery that fits into the back of the unit.
The battery gauge is located on the front of the C5v/F5v Tablet PC as shown: You can use the battery gauge on the front of the unit to monitor the status of the battery. A B To check the remaining battery power while running on the battery 1. Locate the battery gauge on the front of the tablet. 2. Count the number of battery gauge lights. Each light represents about 20 percent increments of a full charge.
The indicator lights show the remaining charge. Each light represents about 20 percent of the total charge. press To check the remaining battery power from the Motion Dashboard 1. Open Motion Dashboard. 2. Tap Power which displays the percentage of remaining battery charge. To check the remaining battery power from the notification area • Tap the power indicator, which appears differently depending on whether the tablet is plugged in. – If the tablet is plugged in, tap the plug icon .
To remove the battery 1. With the back of the unit facing you, slide and hold the battery latch. 2. Insert your finger under the finger grip and remove the battery from the battery compartment. 2 1 To replace the battery 1. Place the tabbed end of the battery into the battery compartment. 2. Press the battery down until it locks in to place.
Hot swapping the battery Changing a tablet battery while the tablet is in use and running on battery power is called “hot swapping.” You can hot swap a battery only if you have a second charged battery to replace the battery that is low on power. While hot swapping the battery, you will notice the following behaviors: • The tablet’s display gets dimmer. Once the charged battery is in the tablet, the tablet’s display brightens again. • The battery gauge’s LED lights turn off.
Battery and power management tips • To lengthen the battery’s usable life, use AC power when you can. The battery charges automatically when the tablet runs on AC power. • For optimal battery life, use AC power when using a USB device such as a DVD player or external hard disk drive. • When running on battery power, place the tablet in hibernate or sleep mode if you are going to leave it unattended for more than a few minutes.
Changing how the power button functions When you press and release the power button it can go into one of the following modes: • Sleep—The tablet pauses all activity immediately and quickly resumes when awakened. This saves power when you are away from your tablet for a short time. However, you will lose unsaved data if there’s a power failure. • Hibernate—The tablet saves the contents of memory to the solid state drive and shuts down. Pressing the power button restores the desktop exactly as you left it.
With the fingerprint reader, you can avoid having to enter passwords for your applications and websites. For example, instead of entering various passwords to your different website accounts, you can use your fingerprint to serve as a master password that works for all your accounts. The steps to set up a fingerprint password include: 1. Start the Motion OmniPass™ application which you use to define and manage your fingerprint. 2. Create an Omnipass user account (called enrolling the user). See page 47. 3.
After you have enrolled as an OmniPass user, the application opens the OmniPass Control Center which looks like this: Create an OmniPass user account You create (enroll as) a new OmniPass user to register your fingerprint. Before you begin, read the following tips. Fingerprint reader tips • For best results, use the Practice option to familiarize yourself with the fingerprint reader before enrolling the first time. • Be consistent. Hold your finger and scan at the same angle each time.
2. Select Authentec Fingerprint Device. 3. Choose which finger you want to use as your fingerprint password and swipe your finger as instructed. 4. Enroll a second fingerprint which you can use if you injure your first finger. Note: You can enroll another fingerprint at another time from the OmniPass Control Center. 4. Back up your user profile to an external drive that you can store in a secure location in the event that your user profile is corrupted.
Notes: • After strong logon security is enabled, the Windows Welcome screen and Windows Fast User Switching are disabled. • After strong logon security is enabled, if the fingerprint reader or smart card reader fails, you may not be able to log on to the computer. To enable strong logon security 1. Start Motion OmniPass (page 45). 2. Tap Change Your OmniPass Settings. 3. Tap the Change System Settings tab. 4. Select the Enable strong logon security check box. 5. Tap Save all changes. 6.
Depending on the smart card software you are using: • You may receive an acknowledgement for when the smart card is fully engaged in the reader. • You may receive a prompt or be required to shut down the software before removing the smart card. • Some smart cards may require you to insert the smart card for authentication, and then remove the smart card when authentication is completed. • Some smart cards may require keeping the card in the reader while the smart card software is running.
Using the SIM card slot The SIM card slot holds one SIM (Subscriber Identity Module) card. A SIM card is a smart card, about the size of a postage stamp, that stores information about your wireless account. You need to use a SIM card only if you are using mobile broadband on a GSM/UMTS/HSPA network. Contact your service provider for details. To insert a SIM card 1. Turn off the tablet and remove the battery (page 41). 2. Locate the SIM slot door and open it.
Using Windows Action Center Windows Action Center provides a central location for you to manage the tablet’s security settings and learn more about improving security. If a problem is detected (such as an outof-date antivirus application), the Action Center sends you an alert and provides recommendations for how to remedy the situation. To learn more, open Motion Dashboard to the Security panel, then tap Windows Action Center.
Locating your serial number You can locate the serial number for your C5v/F5v from the: • White label underneath the battery, which is located on the back of the tablet. The number begins with “S/N.” To remove the battery, see “Removing and replacing the battery” on page 41. • Windows Start menu. • BIOS Setup Utility. To locate your serial number from the Start menu 1. From the Start menu, tap Computer, then tap and hold anywhere in the window to open the options menu. Select Properties. 2.
NOTE: System images are designed for restoring your entire system at once when you have a serious problem with Windows 7. If you want to install particular files, folders or other data, use Windows Backup. Creating a system image You can use a system image to restore the contents of your tablet if it ever stops working. A system image is an exact copy of a drive and includes Windows 7, your system settings, programs, and files.
Restoring your system image if you can’t start Windows 7 If you need to restore your system and cannot access Windows 7, you can access the recovery tool from the BIOS screen. NOTE: Before starting, locate the external drive that contains the system image you created previously (page 54). To restore your system image from the BIOS screen 1. Locate the USB flash drive or other external drive where you stored your system image. 2. If it isn’t already, attach a keyboard to the tablet. 3.
7. On the System Recovery Options menu, tap Reinstall Windows. 8. Tap Yes to reinstall Windows. 9. Check whether Windows was able to save any data from the tablet. Look in the folder called Windows.old. NOTE: If the Reinstall Windows option is not available, the tablet does not contain a recovery partition. Use the recovery media that came with your computer to restore Windows.
Caring for your C5v/ F5v 3 Proper care and maintenance will keep your C5v/F5v Tablet PC working and in good condition for a long time. For general information about care of the tablet and its components and accessories, see the Safety and Regulatory Guide included with your tablet PC. WARNING: Follow the guidelines listed below when caring for your tablet PC and its components. Improper use may damage the tablet PC and its components and void the warranty.
Caring for the display Follow these suggestions to keep your display clean: • Clean fingerprints and smudges from the display surface by wiping it with the display cloth provided. • If needed, use a cleaning solution recommended by Motion Computing to clean the display. Spray the solution on a cloth then wipe the display. Never spray directly onto the display surface and never use an abrasive cleaner.
NOTE: To order pens or new pen tips, go to Motion Computing Accessories. Replacing pen tips Pen tips eventually wear down or get damaged, so the pen includes extra tips and a tool for replacing them. With typical use, you should change the pen tip every 90 days. If you use the pen in a dirty or dusty environment, you should change the pen tip every 30 days. Particles can become embedded in the pen tip and scratch the display. To replace the pen tip 1. Grasp the old tip with the replacement tool.
Visibly soiled areas should first be cleaned and then disinfected, or a detergent disinfectant can be used. For disinfection, the cleaned areas should be moistened with the appropriate germicide and allowed to air dry.
Caring for the tablet battery To maximize the performance of the battery, condition the battery once a month. To condition it, run the tablet on battery power until the battery’s charge level drops below 20 percent. Then use AC power until it is fully charged. You will receive a message if the tablet detects that the battery needs conditioning. For more information about batteries, see “Using the battery” on page 39.
62 Chapter 3 Caring for your C5v/F5v Traveling with your C5v/F5v Tablet PC
Troubleshooting and FAQs 4 Motion Computing Tablet PCs are thoroughly tested for performance and quality, but occasionally problems can still occur. If you do not find the information you are looking for in this section, go to Motion Computing Support. Troubleshooting Use the information in this section to identify and resolve common issues. If an issue has more than one potential cause, the most common cause is listed first.
3. Press the camera, Windows Security, and dashboard buttons, simultaneously. For the locations of these button, see below. Dashboard button A B Windows Security button camera button The tablet will not enter Hibernation mode • Hibernation might not be enabled. Enable hibernation by adjusting the power button behavior from Motion Dashboard. See “Changing how the power button functions” on page 45. The tablet does not return from Hibernation while on battery power • The battery might be depleted.
Battery problems The battery does not last very long (less than three hours) • Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the tablet in these conditions. • Accessory devices such as a DVD player and applications that make heavy use of the hard drive can drain the battery more quickly. Remove the accessory devices or use AC power if possible.
The display is too dim • The display brightness may be set too low. Use Motion Dashboard to brighten the display. Open Motion Dashboard, tap Display, then move the brightness slider to the desired level. The display is unreadable or distorted • The screen resolution and color quality may not be set correctly. Use Windows Display Properties to reset the display settings. From Windows Control Panel, select Hardware and Sound category. Under Display, change the resolution until the display appears normally.
The pen function button does not work • You may not be pressing the button early enough. Try pressing and holding the pen function button before you touch the pen to the display surface. • The pen function button may be disabled. To enable it, open Motion Dashboard then tap Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the check box next to the box, “Use the pen button as a right-click equivalent.” The eraser does not work • The eraser may not be enabled.
Network problems The wireless adapter keeps connecting even when I do not want it to • Disable the desired wireless adapter from the Motion Dashboard. Open Motion Dashboard, tap Wireless and clear the check box next to the wireless adapter that you want to disable. I cannot connect to a wired Ethernet network • To connect to an Ethernet network, your C5v/F5v must be connected to a docking station. The Ethernet port for the C5v/F5v is located on the dock. • The connection may be loose.
I tried to pair my Bluetooth device several times but it is not detected: • Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Bluetooth Internal Wireless. • Ensure that the Bluetooth device you are adding is discoverable. See the device’s manufacturer’s instructions for more information. • Ensure that the Bluetooth device battery is charged. • Check which Bluetooth devices are connected.
Mobile broadband with GPS problems I cannot connect to a mobile broadband network • Mobile broadband is only available if you purchased your C5v/F5v with the optional Mobile Broadband with GPS module. • A mobile broadband network requires you to have a data plan from a cellular network provider. • You may need a SIM card from your network provider.
My GPS isn’t working properly • Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with GPS. • If performance is slow, you may be blocking GPS antenna, which is located on the right, bottom side of the tablet PC. Do not hold the tablet in this area (shown below) when using the GPS receiver.
simply adds unnecessary wear to the SSD. It is recommended that you disable any automatic or scheduled defragmentation utilities on your tablet. I want to make my tablet run faster • Change the Power plan to High Performance from the Motion Dashboard Power tab. • Adjust your Windows settings. For instructions, open Windows Help and search for “improve performance.
the unit. Do not use tissues or paper towels to clean the screen. They contain wood fibers and may scratch the surface. Will scratches affect the performance of the display or digitizer? • Our testing has not found appreciable loss of performance on a scratched display. How sensitive is the screen to various elements? • As with any computer or electronic device, you should protect the tablet PC from liquids, dirt and sand, other contaminants and extreme heat.
74 Chapter 4 Troubleshooting and FAQs Frequently asked questions
Index Numerics 802.
desktop Getting Started doc 16 introduction 15 dictation mode 33 digital ink 23 digitizer Motion Dashboard options 21 digitizer pen calibrating 20 directional pad 4, 28 display automatic display rotation 19, 30, 73 care and cleaning 58 connecting external 13 Display Scheme 32 dynamic brightness fixed brightness 29 extended 31 fixed brightness 29 locking display orientation 30 mirror 31 orientation 73 rotating 30 scratch resistance 1 scratches 73 settings 29–33 touch with multiple 23, 32 troubleshooting 65–6
Internet Options 52 K keyboard 73 show special keys 26 Knowledge Base 14 knowledge base 73 L landscape mode 30 LCD View Anywhere 3 left-handedness 18, 22, 25, 73 locking the tablet 11 locking display orientation 30 M microphones 18, 33 using 33 mirror display 31 mobile broadband 2, 9 Mobile Broadband with GPS module 2 mobile broadband, GPS 2 monitor only display 31 monitors touch 32 touch input 23 monitors, using multiple 30 Motion Computing Accessories 14, 56 Motion Computing Store 14, 27 Motion Computi
screen.
W web camera 4 Wi-Fi 9 Windows notification area 18, 30 repairing 55 Setup wizard 8 speech recognition 33 Windows.old directory 56 Windows Firewall 52 Windows Security Center about 52 using 52 Index wireless setting up 802.11 Wi-Fi 9 setting up Bluetooth 10 setting up mobile broadband 9 wireless network setting up 8 troubleshooting 68–69 wireless networking 9, 10 WWLAN.
