Models M20, M27, M30, M34 & MC30 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-888-64 WATER (1-888-649-2837) or visit www.mortonwatersofteners.com When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, located on the rim below the salt lid hinges.
Protect your new water softener with Morton® Clean and Protect® or Morton® Clean and Protect® Plus Rust Defense® Pellets Morton ® Water Softener Salt Pellets are made with a time-release formula that works with your softener to help prevent mineral buildup and keep your home’s pipes and appliances working at their best. Whether you’re looking to remove iron and fight buildup, or extend your water softener’s life, Morton® has the right salt for you.
TABLE OF CONTENTS Page Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inspect Shipment The parts required to assemble and install the unit are included in a bag. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them. Packing List Bypass Valve Hose Clamps Drain Hose Adaptor Elbow Clips (including 1 spare) Grommet FIG.
Specifications & Performance Claims Model Code Regeneration Control Rated Softening Capacity (Grains @ Salt Dose) Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Water Used During Regeneration @ Minimum Salt Dose Total Water Used Per Regeneration @ Maximum Salt Dose Rated Service Flow Rate Amount of High Capacity Ion Exchange Resin Pressure Drop at Rated Service Flow Water Supply Max. Hardness Water Supply Max. Clear Water Iron Water Pressure Limits (min. / max.
Before You Start = The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws.
Installation Requirements Location Requirements Consider all of the following when selecting an installation location for the water softener. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty. = To condition all water in the home, install the water softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes.
Installation Requirements Valve Drain Requirements 1/4” NPT Thread Barbs for 3/8” I.D. Tubing Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
Installation Instructions To Outside Faucets Hard Water Typical Installation r Pipe Main Wate Conditioned Water Clips Pipes Water Softener Valve To Controller Outlet Plug-in Power Supply Overflow Drain Elbow Valve Drain Elbow Salt Storage Tank Overflow Hose* Valve Drain Hose* *Do not connect the water softener valve drain hose to the salt storage tank overflow hose. Lubricated O-rings Single Bypass Valve Secure Valve Drain Hose in place over Floor Drain Floor Drain Step 1.
Installation Instructions continued from previous page 2. Visually check and remove any debris from the water softener valve inlet and outlet ports. 3. Make sure the turbine assembly spins freely in the "out" port of the valve (See Figure 10). 4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings. 5. Push the single bypass valve into the softener valve as far as it will go.
Installation Instructions Step 5. Cold Water Pipe Grounding CAUTION: The house cold water pipe (metal only) is often used as a ground for the house electrical system, The 3-valve bypass type of installation, shown in Figure 8, will maintain ground continuity. If you use a plastic bypass valve at the unit, continuity is broken. To restore the ground, do the following: 1.
Installation Instructions continued from previous page bypass valve body toward the softener (See Figure 15). Improper removal may damage clips. Do not reinstall damaged clips. If removing clips... ...depressurize the plumbing, then push Bypass Valve body toward softener FIG. 15 Step 9. Add Water and Salt to the Salt Storage Tank 1. Using a container, add about three gallons of clean water into the salt storage tank. 2. Add Morton® System Saver® II Pellets to the storage tank.
Programming the Water Softener (Models M20, M27, M30 & MC30) UP button Display DOWN button RECHARGE button SELECT button Clean Reminder The screen in Figure 18 appears, with “CLEAn” flashing in the display, when four months have elapsed on the system’s timer since start up or the last reset. FIG. 17 This is a reminder to use Morton® MWSC Water Softener Cleanser three times a year. To reset the timer, press any button on the control panel and “CLEAn” will disappear.
Programming the Water Softener (Models M20, M27, M30 & MC30) Step 3. Set Recharge (Regeneration) Time Your demand water softener will automatically regenerate when it needs to, based on water usage. The time of day that the automatic recharge cycle begins may be changed as follows: 1. Press the SELECT button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use. FIG. 20 2.
Customizing Features / Options Recharge Now (Models M20, M27, M30 & MC30) At times of greater than normal water use, such as when you have guests, you could run out of conditioned water before the next scheduled recharge. If this happens, you may want to initiate an immediate regeneration, as follows: 1. Press and hold the RECHARGE button until the words “RECHARGE NOW" flash in the display. RECHARGE NOW initiated FIG. 24 The softener enters the fill cycle of regeneration right away.
Programming the Water Softener (Model M34) Low Salt LED Indicator Display UP button RECHARGE button SELECT button Low Salt Light / Clean Reminder When the water softener is connected to electrical power, the light on the control panel will operate as follows: = = Light flashing, with the time of day shown in the display - The salt monitor system indicates a low salt level and needs to be set. See “Set Salt Level” on Page 17. Light flashing, with “CLEAn” flashing in the display (See Fig.
Programming the Water Softener Step 2. Set Water Hardness Number 1. Press the SELECT button once again to display a flashing “25” and the word “HARDNESS”. FIG. 32 2. Press the p UP or q DOWN buttons to set your water’s hardness number. NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron.
Programming the Water Softener Step 5. Set Salt Efficiency When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage but more regeneration water). The softener is shipped with this feature set OFF. 1. Press and hold the SELECT button until one of the screens in Figure 35 is displayed.
Customizing Features / Options Recharge Now At times of greater than normal water use, such as when you have guests, you could run out of conditioned water before the next scheduled recharge. If this happens, you may want to initiate an immediate regeneration, as follows: 1. Press and hold the RECHARGE button until the words “RECHARGE NOW" flash in the display. RECHARGE NOW initiated FIG. 38 During the recharge cycle, the screen will flash “RECHARGE NOW”.
Customizing Features / Options (All Models) Power Outage Memory If electrical power to the softener is interrupted, the time display is blank, but the electronic controller keeps correct time for several hours. When power is restored, you must reset the present time only if the display is flashing. All other settings are maintained and never require resetting unless a change is desired.
Routine Maintenance Cleaning the Nozzle & Venturi A clean nozzle & venturi (See Figure 44) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result.
Troubleshooting Automatic Electronic Diagnostics This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. FIG. 46 While an error code appears in the display, all buttons are inoperable except the SELECT button.
Troubleshooting Resetting to Factory Defaults To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the SELECT button and hold it until the display changes twice to show “CODE” and the flashing model code. 2. Press the p UP button (a few times, if necessary) to display a flashing “SoS”. Models M20, M27, M30 & MC30 Model M34 FIG. 49 3. Press the SELECT button, and the electronic controller will restart. 4. Set the present time, hardness, etc.
Softener Exploded View 13 14 Valve Assembly See Pages 26 & 27 for parts 1 2 16 70 71 4 15 27 11 72 6 3 5 12 7 17 18 19 8 7 6 5 8 25 20 21 10 26 9 22 23 24 24 Morton® Water Softener Installation & Operation Manual
Key No. Softener Parts List Part No. Description – 7112963 Distributor O-Ring Kit (includes Key Nos. 1-3) 2 á O-Ring, 13/16” x 1-1/16” 1 3 4 5 – 6 7 8 9 10 11 12 13 14 ¢ á á 7077870 7105047 7331177 á á 7114787 7264922 0502272 7331143 7330977 7330985 7331371 7331630 7330993 7331339 7331614 O-Ring, 2-7/8” x 3-1/4” O-Ring, 2-3/4” x 3” Top Distributor Repl. Bottom Distributor Tank Neck Clamp Kit (includes Key Nos. 6 & 7) Clamp Section (2 req.) Retainer Clip (2 req.) Repl.
Valve Exploded View 52 50 51 57 88 85 59 60 61 84 83 58 70 66 67 82 62 81 63 80 79 68 69 77 74 Wear Strip Seal 71 64 76 65 Cross-section View 26 56 89 86 78 55 54 90 87 53 75 Morton® Water Softener Installation & Operation Manual 73 72
Key No. Valve Parts List Part No. – 7373810 51 á 50 52 53 54 – 55 56 57 58 59 á 7338111 7337474 7030713 7331185 á á á á á – 7129716 61 á 60 62 63 64 65 66 67 – 68 69 á á á á á 7082087 7199232 7342665 á á Description Motor, Cam & Gear Kit, 3/4” (includes Key Nos. 50-52) Motor Cam & Gear Screw, #6-19 x 1-3/8” (2 req.) Motor Mount Switch Drain Hose Adaptor Kit (includes Key Nos. 55-59) Clip, Drain Drain Hose Adaptor Hose Clamp O-Ring, 5/8” x 13/16” Flow Plug, 2.
EXTEND YOUR WARRANTY: Use Morton® MWSC Water Softener Cleanser The factory warranty for your water softener is shown below. The one year warranty period, on all parts other than the salt storage tank and fiberglass mineral tank, can be extended to five (5) years from the date of purchase if you use Morton® MWSC Water Softener Cleanser on your system. Use one bottle of Morton® MWSC Water Softener Cleanser, as directed, every four months from the date of purchase of the water softener.
