Installation Guide

Meter Hub Operator’s Manual 19
5.0 Troubleshooting
Problem:
A device is connected to a Meter Hub port, but the Status LED for the
port is not ON.
Verify that the connected device is listed in column X of table 1 on 9
page 11. A device from column X is required to power the port.
Try a different network cable. 9
Make sure the device itself has power. 9
Connect the device to a different Meter Hub port. 9
Problem:
The Status LED is ON for each connected port but there is no
communication.
Check Port B power. A device must be connected to Port B to 9
power the Meter Hub circuits.
Verify that each device has been programmed with a unique ID. 9
Try different network cable(s). 9