Warranty

Products sold through the mophie Online Store that do not bear the mophie brand name are
serviced and supported exclusively by their manufacturers in accordance with any terms and
conditions packaged with the products (unless the third-party product is pre-installed in an
mophie-branded product). mophie Limited Warranty does not apply to products that are not
mophie-branded, even if packaged or sold with mophie products. Please contact the
manufacturer directly for technical support and customer service.
Warranty Service
We promise that your product will be defect-free in materials and workmanship. No warranty,
expressed or implied, is made regarding any product’s merchantability or fitness for a particular
purpose.
What isn’t covered
The warranty will not cover product failure because you broke it (any defect or malfunction that
is caused as a result of misuse, failure to follow operating instructions, abuse, or use with
improper or faulty equipment). It doesn’t cover incidental damages. Also, the warranty isn’t any
good after you open any product that isn’t intended to be opened – please don’t try and fix
anything yourself. mophie does not warranty or provide service or support for any of the third
party products, including, but not limited to iPods.
Documentation
To help ensure warranty claims are for genuine mophie products, our technical support
department may require a receipt to complete your claim. If a receipt is required, you will be
emailed requesting a copy be attached and sent to us via email.
Repair and replacement
We will, at our discretion, repair or replace any product that proves to be defective in material or
workmanship. If your product is no longer being manufactured or is out of stock, we may replace
your product with a similar or better product at our option. If you return your product within the
first 30 days of purchase, you will receive a new replacement unit. Replacement units that are
sent for products that are returned to mophie after the first 30 days of purchase may be
refurbished units of similar cosmetic wear.