Warranty

Warranty Service
We promise that your product will be defect-free in materials and workmanship. No warranty,
expressed or implied, is made regarding any product’s merchantability or fitness for a particular
purpose.
What isn’t covered?
The warranty will not cover product failure because you broke it (any defect or malfunction that
is caused as a result of misuse, failure to follow operating instructions, abuse, or use with
improper or faulty equipment). It doesn’t cover incidental damages. Also, the warranty isn’t any
good after you open any product that isn’t intended to be opened – please don’t try and fix
anything yourself. mophie does not warranty or provide service or support for any of the third
party products, including, but not limited to iPods.
Documentation
To help ensure warranty claims are for genuine mophie products, our technical support
department may require a receipt to complete your claim. If a receipt is required, you will be
emailed requesting a copy be attached and sent to us via email.
Repair and replacement
We will, at our discretion, repair or replace any product that proves to be defective in material or
workmanship. If your product is no longer being manufactured or is out of stock, we may replace
your product with a similar or better product at our option. If you return your product within the
first 30 days of purchase, you will receive a new replacement unit. Replacement units that are
sent for products that are returned to mophie after the first 30 days of purchase may be
refurbished units of similar cosmetic wear.
Get the warranty-ball rolling
To get your warranty product covered you’ll need to fill out the following form here. If you have
problems or questions, call us at 1.888.8mophie (667443) if you’re in the States or email us at
[e-mail].