User Guide

16
Problem Possible cause Potential solutions
Tableware is not cleaned
thoroughly
There is much water left in
the appliance when not in
use
Overflow happens when
adding more water into the
water tank, but the "Full"
icon is not on.
Water reduces in the water
tank while the "Full" icon
stays on.
Use the dishwasher detergent and put correct
amount of detergent according to the reference.
Remove the spray arm and check the filter.
Install the filter well and pull the ring firmly.
Check if tableware is placed inappropriate and
block the spray arms.
Immerse tableware in the water for a while before
putting them into dishwasher.
It would be better to clean tableware with steel
wool before putting them into the dishwasher.
Refer to "Tableware placement introductions".
Unblock the water outlet of spray arm.
Restart the washing program.
Please lower the drain pipe.
Contact customer service for help.
Contact customer service for help.
Contact customer service for help.
Contact customer service for help.
Open the water tank and adjust the floater.
Unblock and stretch the pipe, remove heavy objects
on it.
The water level in the container should not exceed
the platform holding the dishwasher.
Select appropriate program.
1. Inappropriate placement of tableware
causes them piled up.
1. The drain pipe is hung too high.
1. The PCB main panel malfunctions.
2. The water level detection switch
malfunctions.
3. The floater is stuck.
4. The drain pump malfunctions.
5. The injecting valve malfunctions.
2. The drain pipe is twisted, blocked or
put under heavy objects.
3. The water level in the container exceeds
the platform holds the dishwasher.
3. The detergent is not exclusive dishwasher
detergent or the amount of detergent is
too little.
7. Food residues dried on the tableware
which are hard to remove.
8. There may be power outage during
the washing procedure.
9. Some sort of food is hard to clean
such as steamed egg.
4. The filter is not installed well hence
food residues get into the filtering
system.
2. The selected program is incorrect.
5. The outlet of spray arm is blocked.
6. The spray arm is stuck.
The floater gets stuck. Open the water tank and adjust the floater.