Owner`s manual

Page 31
For HELP, call 727.573.9611
Troubleshooting
If a problem arises, you can check this list for a quick solution. If this does not
resolve your problem, please call our customer care center, at 727.573.9611.
Additional information is also available at www.PremiumLeisure.com.
Important – Most problems can be quickly resolved by resetting the
GFCI breaker. Try this first before proceeding.
PROBLEM CAUSE SOLUTION
Breaker trips
Wiring error Load Neutral wire not connected to GFCI
(connected to Neutral bus)
Wrong GFCI GFCI breaker is wrong size
Ozonator (or
blower) wet
Remove tube from ozonator (or blower) and
allow 2 days to dry out
Foamy wate
r
Soaps, skin
oils, or
undissolved
sanitizer
particles
Close the air control valves and allow
filtration cycle to run
Add defoamer
Drain and clean your hot tub
Clean or change filters
Rinse all bathing suits before bathing
Leak
Loose
connection
Check and hand-tighten unions at heater &
pumps, or clamps on jets
Drain open Close drain valve or replace cap
Light doesn’t
LED burnt out Replace bulb
work
Loose wire Check wiring harness to LED
Loose plug Reseat J20 plug on hot tub pack
Low/no jet
Air lock Bleed air from the system (page 28)
pressure
Dirty filter Check and clean or replace filter
Closed jets Open all jets by turning CCW
Closed valves Open all T-handle shutoff valves on heater
and pumps
ACV open Close air control valves
Low water Fill hot tub 1” above all jets
Moved my hot
tub and
Wiring error at
GFCI
Check Neutral wiring of GFCI (see diagrams
on pages 10-18)
now it doesn’t
work
No power to
hot tub
Reset circuit breakers on GFCI panel and
main circuit breaker panel
Nothing
works
Breaker has
tripped
Check and reset breaker. If problem
persists, check for loose electrical
connections. Check for Neutral wiring error
at GFCI.
Fuse blown Check for blown Fuse 4 (F4) inside of spa
pack.
Pump not
running
No power to
hot tub
Reset circuit breakers on GFCI panel and
main circuit breaker panel