Owner's manual

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NAV440 ual
7430‐0131‐01Rev.F
Page125
UserMan
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AppendixF. MoogCrossbowServicePolicies
CustomerService
MoogCr esstoproductsupportservices:ossbowcustomershaveacc
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Single‐pointreturnservice
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Web‐basedsupportservice
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Samedaytroubleshootingassistance
• tation
WorldwideMoogCrossbowrepresen
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Onsiteandfactorytrainingavailable
• pairprograms
Preventativemaintenanceandre
• Installationassistanceavailable
Warranty
TheMoogCrossbowproductwarrantyisoneyearfromthedateofshipment.
ReturningEquipment
bowtoobtainaReturnedMaterialAuthorizationBeforereturninganyequipment,pleasecontactMoogCross
number(RMA).
ProvidethefollowinginformationwhenrequestingaRMA:
ContactPoint
• Company
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Address
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Contactname
• Telephone,Fax,Email
ProductDetails
• EquipmentModelNumber
• Number
EquipmentSerial
• ate
InstallationD
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FailureDate
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DescriptionofFailure
• DoesthedeviceconnecttoNAV‐VIEW2.2
PackingItemforReturn
IftheequipmentistobeshippedtoMoogCrossbowforserviceorrepair:
• Inallcorrespondence,refertotheequipmentbythemodelnumber,theserialnumber,andtheRMA
number.