Warranty Guide

7400 Linder Ave. Skokie, IL 60077 T 800.347.5483 F 800.877.4855
This warranty is in lieu of all other express or implied warranties. The duration of any implied warranty, including but not
limited to any implied warranty of merchantability of fitness for a particular purpose, in respect to any ceiling fan motor parts
or accessories is expressly limited to the period of the express warranty set forth above for such motor, parts, or accessories.
This warranty is voided if your fan is not purchased from an authorized dealer and installed in the United States or Canada.
This warranty does not apply and is voided in case of improper installation, failure or supporting devices not supplied, such as
original mounting hardware, neglect, accident, misuse, exposure to extremes of heat or humidity, or as a result of modification
to the original product. All costs of removal and reinstallation of the fan are the expressed responsibility of the original user /
purchaser.
Monte Carlo Fan Co. reserves the right to modify or discontinue any product at any time and will supply equal or similar parts
and/or product in the event of replacement. Repair, replacement or service to the fan motor, parts, or accessories should be
secured by immediately contacting our Customer Service Department at 1-800-519-4092 (weekdays between 8:00am – 5:00pm
central time). Most problems can be handled by one of our customer service representatives over the telephone.
In those cases where factory repair or replacement is required, arrangements must be made with an authorized customer
service representative prior to return. Under no circumstances should a product be returned without our prior authorization,
and then only upon the issuance of a returned goods authorization number. To avoid damage in transit, all products should be
returned in the original shipping carton, as Monte Carlo will not be responsible for any such damage. Authorized returns of
defective motor, parts or accessories should be shipped freight and insurance charged prepaid to Monte Carlo Fan Co.