User Manual

Smart Frames FAQ's
Are multiple people allowed to download the app and send pictures to the
frame without action on the person who owns the frame?
• Yes, once you have the app downloaded and you must register an
account. You will need to have the frame owner’s email address associated
with their account in order to set up sharing.
The frame is going through the slide show; how do I get back to the main
menu?
• Double tap the screen bring you to all your pictures that you have
uploaded into the frame, from there you will also have access to settings,
the alarm clock, etc.
Can you set it up on one internet connection and then change internet
connections without losing photos?
• Yes, once the photos are uploaded into the picture frame, they must be
manually deleted.
How many photos/videos can it hold?
• Actual image count will may vary depending on the individual file size of
the photos and videos. On average, up to 4,000 photos can be stored on
the frame’s 16GB of internal storage plus the 6GB of free cloud storage.
Can the frame it be hung on the wall?
• There is a wall mount hole on the 8-inch frame, but this is not available
on the 10-inch frame.
Does it have a sleep mode?
• No, there is not a sleep mode, but you can dim the brightness of the frame
under the settings icon, and the frame section. You can also set a