Specifications

FORMAL WARRANTY CLAIM

HOWTOMAKEACLAIM..IntheeventdamagehasoccurredtoProducts,Youmustfollowthese

instructions: (1) Call Monster within two (2) months after You discover a Product Defect (or should have

discovered it, if such Product Defect was obvious); (2) Give a detailed explanation of how the damage

occurred; (3) Obtain a Return Authorization Number; (4) Upon receipt of a claim form (which may be sent

to You after You filed Your Formal Warranty Claim), fill out the claim form entirely; (5) Return the Products,

shipping prepaid by You (to be refunded if You are entitled to a remedy under the Scope of this Limited

Warranty), to Monster for verification of damage, along with a copy of Your original sales receipts and proof

of purchase (UPC label or packing slip) for such Products, the completed claim form, and printed Return

Authorization Number on the outside of the return package (the claim form will include instructions

for return).

TELEPHONENUMBERS.IfyouboughttheproductintheUnitedStates,LatinAmerica,orAsiaPacific,

contactMonster,LLC(455ValleyDrive,Brisbane,CA94005)at1877800-8989.Ifyouboughttheproduct

anywhereelse,contactMonsterTechnologyInternationalLtd.,BallymaleyBusinessPark,Ennis,Co.Clare,

Ireland.Youcanwriteoruseoneofthefollowingtelephonenumbers:Canada866-348-4171,Ireland353

656869354,Belgium0800-79201,CzechRepublic800-142471,Denmark8088-2128,Finland800-112768,

France0800-918201,Germany0800-1819388,Greece800-353-12008,Italy900-982-909,Netherlands0800-

0228919,Norway800-10906,Russia810-800-20051353,Spain900-982-909,Sweden020-792650,United

Kingdom0800-0569520

FURTHERPROCEEDINGS.MonsterwilldeterminewhetheraProductDefectexisted.Monstermay,atits

discretion, direct You to obtain a repair estimate at a service center. If a repair estimate is required, You will

be instructed on how to properly submit the estimate and the resulting invoice to Monster for payment.

Any fees for repairs may be negotiated by Monster.

TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this

Limited Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days after

receipt of Your Formal Warranty Claim (if You reside in the United States - forty-five (45) days if You reside

elsewhere), unless obstacles outside Monster’s control delay the process.