User guide
    User Guide 
28 
FREQUENTLY ASKED QUESTIONS 
Q: WOULD VULKANO SUPPORT WINDOWS MCE? 
A: Vulkano has its own EPG Support for Scheduled recordings, therefore there would be no need 
to use Windows MCE with Vulkano. In another words Windows MCE is not supported by 
Vulkano. 
Q: I HAVE FORGOT MY VULKANO PASSWORD. IS THERE ANYWAY TO RETRIEVE IT? 
A: You can retrieve the User Name and Password of your Vulkano from PlayerSettings.xml File of 
your Old Laptop.   
You may follow these Steps: 
For Windows XP 
Go to C:\Documents and Settings\User Account\Local Settings\Application Data\Monsoon 
Multimedia\Vulkano\PlayerSettings.xml 
For Vista & Win7 
Go to C:\Users\<Your Account>\AppData\Local\Monsoon 
Multimedia\Vulkano\PlayerSettings.xml 
Kindly Note: Local Settings and AppData are Hidden Folders. Kindly Unhide them to get to the 
PlayerSettings.xml file. 
Follow these Steps to unhide Folders in XP 
http://www.howtogeek.com/howto/windows/display-hidden-folders-in-xp/ 
Follow these Steps to Unhide Folders in Vista & Win7 
http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-
vista/ 
Q: I WANT TO ADD SECOND VULKANO IN MY NETWORK, HOW CAN I DO IT? 
A: In order to set up Second Vulkano Unit in a Single Network, you have to configure One 
Vulkano Unit at one Point of time. Your first Vulkano Unit should not be plugged to the power 
source during the basic Configuration. Once you configure your Second Vulkano Unit, you can 
Plug in the first Vulkano unit as well. 










