Owner's Manual
49-2000865 Rev. 0 23
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?
Your new oven has a different cooking system from 
your old oven and therefore may cook differently than 
your old oven.
For the first few uses, follow your recipe times 
and temperatures carefully. If you still think your 
new oven is too hot or too cold, you can adjust the 
temperature yourself to meet your specific cooking 
preference. See the Special Features Section to 
adjust the oven temperature. NOTE: This adjustment 
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or Clean.
Food does not bake 
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
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used.
See the Cookware section.
Oven temperature needs adjustment. See the Cooking option under the Settings section.
Ingredient substitution Substituting ingredients can change the recipe 
outcome.
Food does not broil 
properly
Oven controls improperly set. Make sure you select the appropriate broil mode. 
NOTE: Convection crisp is not for broiling foods.
Improper rack position being used. See the Cooking Guide for rack location 
suggestions.
Food being cooked in a hot pan. Make sure cookware is cool
Cookware not suited for broiling. Use a pan specifically designed for broiling
Aluminum foil used on the broiling pan and grid has not 
been fitted properly and slit as recommended.
If using aluminum foil conform to pan slits. 
In some areas the power (voltage) may be low. Preheat the broil element for 10 minutes.
Oven temperature too 
hot or too cold
Oven temperature needs adjustment. See the Cooking option under the Settings section.
Oven does not work or 
appears not to work
A fuse in your home may be blown or the circuit breaker 
tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode Verify, that the oven is not in Sabbath Mode. See 
the Sabbath option under the Settings section.
“Crackling” or 
“popping” sound
This is the sound of the metal heating and cooling 
during both the cooking and cleaning functions.
This is normal. 
Why is my range making 
a "clicking" noise when 
using my oven?
Your range has been designed to maintain a tighter 
control over your oven's temperature. You may hear 
your oven's heating elements "click" on and off more 
frequently than in older ovens to achieve better results 
during baking, broiling, convection, and self-clean 
cycles.
This is normal.
Clock and timer do not 
work
A fuse in your home may be blown or the circuit breaker 
tripped.
Replace the fuse or reset the circuit breaker.
Oven light does not 
work
Light bulb is loose or defective. Tighten or replace bulb.
Oven will not self-clean The temperature is too high to set a self-clean 
operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.










