Warranty
PROBLEM POSSIBLE CAUSE
OVEN WILL NOT
WORK
A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open
the door.
Make sure the Oven Mode Selector is set to BAKE and the Temperature knob is set to a
temperature.
SURFACE BURNERS
LIGHT BUT OVEN DOES
NOT
The oven gas shut-off valve may have accidentally been moved during cleaning or
moving.
OVEN LIGHT(S) DO NOT
WORK
The light bulb is defective. Replace the bulb.
The oven is self-cleaning or the Sabbath feature is set. The oven lights do not come on
during self-cleaning or if the Sabbath feature is set.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain
Proof temperature.
FOOD DOES NOT BAKE
OR ROAST PROPERLY
The oven controls are improperly set. See the Baking or Roasting section.
Oven not preheated for a long enough time; wait for the oven to signal preheat.
Incorrect cookware or cookware of improper size being used. See Baking Tips.
Racks in the wrong position. See the Baking or Roasting section.
Use a foil tent to slow down browning during roasting.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
FOOD DOES NOT BROIL
PROPERLY
This model is designed for closed door broiling only. Close the door. Always broil with the
door closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
Cookware is not suited for broiling. Use the broiling pan and grid that came with your
oven.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
OVEN WILL NOT SELF
CLEAN
The oven temperature is too high to set a self-clean operation.
Allow the oven to cool below the locking temperature and reset the controls.
The controls are not properly set. See the Self-Cleaning Oven section.
CRACKING OR POPPING
SOUND DURING
CLEANING
This is normal. This is the sound of the metal heating and cooling during both the
cooking and cleaning functions.
EXCESSIVE SMOKING
OCCURS DURING
CLEANING
The oven is heavily soiled. Turn the Oven Mode Selector and the Temperature knobs to
OFF. Open the windows to rid the room of smoke. Wait until the locked door indicator
light goes off. Wipe up excess soil and reset the clean cycle.
OVEN NOT CLEAN AFTER
A CLEAN CYCLE
The oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again.
Oven is connected to a 208V electrical supply. Set your cleaning time for 5 hours.
The oven controls are not properly set. See the Self-Cleaning Oven section.
OVEN RACKS ARE
DIFFICULT TO SLIDE
The racks were cleaned in the self-clean cycle and now need periodic lubrication.
Do not spray with a cooking spray or other lubricant sprays. See Full extension oven
racks in the Care and Cleaning section.
The Problem Solver
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