Owner's Manual

24 49-80822
Before you
call for service
Troubleshooting Tips
Wall Oven
Problem Possible Cause What To Do
Display goes
blank
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit
breaker.
The clock is turned off or display sleep
is turned on.
See the Special Features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath
Mode. See the Special Features section.
Power outage,
clock flashes
Power outage or surge Reset the clock. If the oven was in use,
you must reset it by pressing the mini
knob, setting the clock and resetting any
cooking function.
“Burning” or
“oily” odor
emitting from
the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean
cycle for a minimum of 3 hours. See the
Cleaning the Oven section.
Strong odor An odor from the insulation around the
inside of the oven is normal for the first
few times the oven is used.
This is temporary and will go away after
several uses or a self-clean cycle.
Fan noise
A cooling fan may automatically turn on. This is normal. The cooling fan will turn on
to cool internal parts. It may run for up to
1-1/2 hours after the oven is turned off.
My oven door
glass appears
to be "tinted"
or have a
"rainbow"
color. Is this
defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or
angles, you may see this tint or rainbow
color.
Sometimes
the oven
takes longer
to preheat
to the same
temperature
Cookware or food in oven The cookware or food in the oven will
cause the oven to take longer to preheat.
Remove items to reduce preheat time.
Number of racks in oven Adding more racks to the oven will cause
the oven to take longer to preheat.
Remove some racks.
Different cooking modes The different cooking modes use different
preheat methods to heat the oven for the
specific cooking mode. Some modes will
take longer than others (i.e. convection
bake multi).
Oven will not
work remotely
Router issues, no wireless signal, etc. For assistance with oven wireless network
connectivity, please call 800.444.1845.
Oven is not connected.