User Manual
49-60432-8 17
Questions?
Use this 
problem 
solver!
PROBLEM POSSIBLE CAUSE
APPLIANCE DOES 
NOT OPERATE
• Appliance is so quiet that most of the time you will hear low or 
no operating noise.
• Appliance may be in defrost cycle when compressor motor does 
not operate for about 30 minutes.
• Controls are set to OFF. Press ON/OFF button on control panel.
• If interior light is not on, appliance may not be plugged in at 
electrical outlet. Push the plug completely into the electrical 
outlet.
• The GFCI circuit breaker is tripped. Replace fuse or reset the 
breaker.
• The appliance is in showroom mode. Unplug it and plug it 
back in.
VIBRATION OR 
RATTLING (Slight 
vibration is normal.)
• Adjust the leveling legs as shown in the Installation Instructions. 
COMPRESSOR 
MOTOR OPERATES 
FOR LONG PERIODS 
OR CYCLES ON AND 
OFF FREQUENTLY
• Normal when appliance is first plugged in. Wait 24 hours for the 
appliance to completely cool down.
• Often occurs when large amounts of beverages are placed in 
appliance.This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting. See 
Temperature Control. 
COMPARTMENT TOO 
WARM
• Temperature control not set cold enough. See Temperature 
Control. Allow 24 hours for temperature to change.
• Warm weather or frequent door openings. 
• Door left open for long time.
• Package may be holding door open.
• Thermistor may be blocked, which can affect the overall 
temperature. The thermistor is located on the right-hand side, 
just above the third shelf.
APPLIANCE HAS 
ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in appliance; replace every 3 
months.
DOOR NOT CLOSING 
PROPERLY
• Door gasket is sticking or folding over. Apply petroleum jelly or 
paraffin wax to the face of the gasket.
• The door is hitting an internal component inside the appliance. 
Adjust interior components to prevent interference.
MOISTURE FORMS 
ON OUTSIDE OF 
APPLIANCE
• Not unusual during periods of high humidity. If bothersome, 
wipe surface dry; otherwise, moisture will evaporate in time.
• Door left open or package holding door open.
FROST OR MOISTURE 
COLLECTS INSIDE
• Too frequent or too long door openings.
• In humid weather, air carries moisture into appliance when door 
is opened. 
• Temperature control set at coldest setting.
• Thermistor may be blocked, which can affect the overall 
temperature. The thermistor is located on the right-hand side, 
just above the third shelf.
The Problem Solver
Outdoor/Indoor Refrigerator










