User Manual Part 2
Devices Tab
SpectraGuard® Enterprise User Guide
77
5. Click <Start Troubleshooting> to begin the session. If the Sensor is assigned a Configuration template,
where no channels are selected for scanning, an error message displays.
Packet Level Troubleshooting Confirm Dialog
6. On the Confirm dialog, you may have two or three packet capture tool options, depending on the
licensing agreement with AirTight Inc. Select a packet capture tool. If you have a product license that
has OmniPeek support, you have three packet capture tool options – Wireshark, OmniPeek, and ‘Other’.
If you have a product license that does not have OmniPeek support, you have two packet capture tool
options – Wireshark and ‘Other’. Select the ‘Other’ option for other tools that you can use to capture
packets. Typical packet capture tools are Tcpdump, Ethereal, Wireshark, OmniPeek, and others. You
must use Tcpdump and Ethereal with Rpcap support. Tcpdump, Ethereal, and Wireshark are available
freely on the Internet.
7. If you click <Wireshark>, and the application is installed correctly, the system launches the application
and the packet capture session begins immediately. Alternatively, if you do not have Wireshark
installed, an Error dialog appears.