User's Guide

Devices
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You can print all the information seen for all AirTight devices in the upper pane. You can choose the
columns to be viewed on the UI by selecting them. The information seen in the upper pane is the
information that will be seen in the printout.
If pagination is enabled, the list of AirTight devices on the current page are printed. To print a list of all
AirTight devices for a location, you must go to each page and print the individual pages.
If pagination is disabled, only the list of AirTight devices visible on the UI is printed. This means that if
there are 25 records of which only the first five have been presented on the UI, these five records are
printed.
You must enable or disable pagination before you print.
To print the AirTight devices list for a location, do the following.
1.
Click Devices and then click the AirTight Devices tab.
2.
Select the location.
3.
Select the columns that you want in the printed list. Click any column name to select or deselect
columns.
4.
Click the print icon. The print preview of the AirTight devices list appears.
5.
Click Print to print the list.
Change Device Template
To change the device template for an AirTight device, do the following.
1.
Click Devices.
2.
Select the AirTight Devices tab.
3.
Select the AirTight device.
4.
Click the Change device template icon present on the toolbar. The Change Device Template dialog
box appears.
5.
Select a device template from the available list of device templates
6.
Click Save to save the changes.
Reboot Device
To reboot an AirTight device do the following.
1.
Click Devices.
2.
Select the AirTight Devices tab.
3.
Select the AirTight device from the device list.
4.
Click the More>Reboot device icon present on the toolbar. A reboot confirmation message is seen.
5.
Click Yes to reboot the device. Click No if you do not wish to reboot the device.
Troubleshoot Device
An active AirTight device can troubleshoot itself. For active AirTight devices, you can troubleshoot in the
packet level mode.
When you initiate troubleshooting, you must ensure that the AirTight device is reachable from the
computer used to launch the AirTight Management Console.
You can troubleshoot using packet capture tools like Wireshark or any other tool available to you.
Alternatively, you can save the packet trace history to the AirTight server and download the history file to
save it for future reference. The packet trace history is saved as a .pcap file. This can also be viewed
using Wireshark.