FAQ

5
Does your product help reduce fuel consumption?
Yes. Because MoistureShield is made with 95% recycled content, the fuel consumed during the extraction
and processing of virgin raw materials is eliminated. A large part of the energy savings associated with
recycling polyethylene comes from the reduction of fuel use during these two stages.
Does your product operate on a renewable form of energy?
No. Our product requires no energy to operate. However, the manufacturing plants where MoistureShield
is made are partially powered with biomass energy. Approximately one-fourth of the energy input for the
manufacturing process is derived from renewable biomass sources.
Is your product’s packaging reduced to a minimum?
A.E.R.T., Inc. is always looking for ways to reduce the packaging burden and is careful to make sure that the
packaging used is 100% recyclable.
Does your product generate a minimum amount of waste?
Yes. MoistureShield is manufactured to specific standard construction dimensions and has no wane,
knotholes, or other bad spots that require cutouts and create waste.
Is your product made from waste material(s)?
Yes. MoistureShield is made from 95% recycled materials, of which, 38% is post consumer in origin.
MoistureShield has one of the highest recycled materials content in the composite landscape decking
industry.
Does your product have some other environmental advantage that isn’t mentioned above?
Yes. When a product such as MoistureShield decking and accessories is made from recycled materials, the
entire environmental waste spectrum is positively impacted. The recycled content in MoistureShield results
in reduced energy consumption, reduced landfill waste, reduced hazardous waste, reduced air emissions
including greenhouse gases, reduced water consumption, and reduced wastewater.
How are MoistureShield claims handled?
Written notice to the manufacturer is required within 30 days of the discovery of any claim, defect or failure
covered by the warranty and before beginning any permanent repair. Call 866-729-2378 and we will guide
you through the process.
How do I reach someone if I have questions about MoistureShield products?
Contact our Customer Service Department at 866-729-2378 or via email at
[e-mail]