Warranty Guide
Residential
Warranty Guide
Sheet Vinyl Flooring
This document is reviewed on an ongoing basis.
MOHK19014 9/193
These warranties only extend to the original end user and are not transferable.
In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s obligation to adhere to the following:
1. Know which warranties apply to your particular vinyl ooring.
2. Keep proof of your purchase in the form of a bill, invoice or statement from your Mohawk retailer that shows the date and price you paid for
the vinyl ooring (including labor).
3. Understand that Mohawk warrants the rst quality products — which are used only for recommended Residential use — will perform properly
for the stated warranty period when installed in accordance with Mohawk Residential Installation Guide over approved substrates and
underlayments and using the recommended adhesives and seam bonds/sealers. The warranty period, when valid, begins on the date of the
original installation.
• Residential use is dened as: use in living space environments (which do not have light or heavy commercial trafc) including all areas
of owner-occupied residence. If there is a question as to the type of use that is considered “residential,” please contact your Mohawk
representative prior to purchase and installation. PLEASE NOTE that Residential warranty exclusions with respect to caster and rolling
loads due to the unusual characteristics of this type of wheel trafc.
4. Use Mohawk recommended adhesives and seam bonds/sealers when installing vinyl ooring, including Mohawk.
FLEX-TECH pressure sensitive adhesive and IVC FLEX-SEAM premium seam bond or Infuze Permanent Seam Sealer. Approved secondary
alternatives include: Taylor 2037 and Henry
©
650 R adhesives and Taylor 2062 seam sealer.
• NOTE: If you elect to permanently install your Mohawk ooring using IVC Flextech Ultra or Mohawk V-One permanent adhesive for
sheet vinyl and/or IVC Infuze permanent seam sealer as opposed to the recommended releasable adhesive and seam bond, please be
advised that labor rates exceeding residential releasable removal and underlayment will not be covered.
5. Ensure vinyl ooring is installed in an environment that maintains a temperature range for 24 hours between 65° and 85° Fahrenheit
(18° and 29° Celsius) before, during and after installation.
6. Inspect ooring material prior to installation for any imperfections or manufacturing related defects. Mohawk oorings receive extensive
testing and visual examination in an attempt to assure your shipped oor is always rst quality. It is the responsibility of the installer/end user
to conrm the received material is free of any obvious visible conditions that may be detrimental to the appearance and/or performance of
the product.
• Minor color, shade and/or texture variations are normal. Any variances between actual material, product samples and/or brochures
should be addressed with your retailer prior to installation. If the retailer determines the condition “unacceptable,” the manufacturer
should be informed immediately.
7. Support furniture with wide, weight-bearing, smooth non-staining plastic oor protectors or non-staining felt pads. The protectors/pads
should be at least one inch in diameter and rest at on the oor. The heavier the item, the wider the oor protector should be. Felt pads
should be inspected periodically and maintained with respect to the amount of foot trafc to remove imbedded material to avoid abrasion.
Make sure any metal protectors are rust proof. Replace narrow dome furniture rests with the appropriate width, weight-bearing
ooring protectors.
• Chair mats designed for hard surface oors are required under all chairs and stools with casters.
8. Perform proper cleaning and maintenance regularly and as needed. See Residential Care and Maintenance guidelines for details.