Warranty

will be no other form of compensation. Responsibility under this warranty only applies to defects that
were not visible before or during the installation of the product. If the product was originally
professionally installed, Mohawk will cover reasonable labor costs for any defective product.
3. This warranty does not cover damage to the product caused by installation errors. Flooring planks
must be checked carefully for material defects before and during installation and under sufficient
lighting. Products with visible defects must not be installed under any circumstances. The retailer
must be informed in writing of such defects within 15 days. After this time has elapsed, no further
complaints will be accepted. Color and gloss differences resulting from material added to an existing
installation at a later date and from non-warranty repairs are excluded from coverage.
4. The entire perimeter of the installation must be sealed with 100% silicone sealant. All expansion
spaces must be filled with 3/8” compressible PE foam backer rod and covered with 100% silicone
sealant. Apply 100% silicone sealant to all moldings at the point of contact with the flooring surface.
Apply silicone sealant at all connections to doorframes or any other fixed objects.
5. This warranty does not apply to laminate flooring that has been put to abnormal use or conditions or
abused in any way, which includes, but is not limited to moisture damage from plumbing, storm or
flood; damage from smoke, fire or other casualty events; damage caused by negligence; improper
alterations of the original manufactured product; damage from use of the flooring that is
unreasonable considering the normal and expected uses of a laminate floor in a residential
environment; damage of mechanical nature, severe impact or scratches (caused by dragging objects or
furniture) or cutting; damage caused by water or moisture trapped beneath the floor due to improper
subflooring or underlayment, including but not limited to damage from hydrostatic pressure (water or
moisture under the floor that is transmitted to the surface through exerted pressure) or other
conditions that result in water or moisture beneath the floor; or damage caused by moisture left on
the floor around the wall base, transitions, and trims. The Waterproof Flooring System warranties do
not apply to damage caused by events beyond everyday household spills, including but not limited to
flooding, standing water, leaking pipes, mechanical failures or appliance leaks. The Waterproof
Flooring System warranty applies to PerfectSeal by Mohawk products only. The damage to the product
must be evident, measuring per product unit (plank, accessory, etc.) at least 1.40 square centimeters
or 0.5 square inch.
6. This warranty applies only to Mohawk brand product installed according to the manufacturer’s
recommended installation instructions in indoor climate controlled residential spaces. We recommend
using Mohawk approved underlayments which have been specifically designed and tested for use with
the patented Uniclic locking system. The use of accessories other than Mohawk approved items may
cause damage to the Mohawk floor. In such cases, the warranty provided by Mohawk will be void.
Proof of compliance with the installation and maintenance instructions must be provided if a claim is
filed.
7. A suitable mat or sufficiently large transition area at the entrance door(s) must be used to prevent
sand and/or dust from damaging the flooring. Scratching during and after installation is not covered.
Gloss reduction is not surface wear. The feet of furniture must always be covered with appropriate
protective material. Chairs, sofas or furniture with castors must be fitted with soft rubber wheels or an
adequate protective mat, or protective castor cups must be put under this furniture.
8. This warranty does not apply to damage from exposure to extreme heat, dryness, or stains as a result
of chemical or industrial products (other than recommended cleaning products). The flooring may not
be installed in damp and/or humid areas, in extremely dry areas, or areas where there are extremely
high temperatures (such as saunas or swimming pool areas).