Warranty

(plank) at least 1.40 square centimeter or 0.5 square inch, and must not be the result of abusive,
abnormal conditions or accidents, such as but not limited to, damage of a mechanical nature, severe
impact or scratches (caused by dragging objects or furniture) or cutting. The feet of furniture must
always be covered with appropriate protective material. Chairs, sofas or furniture with castors must be
fitted with soft rubber wheels or an adequate protective mat or protective castor cups must be put
under this furniture.
7. A suitable mat or sufficiently large transition area at the entrance door(s) must be used to prevent
sand and/or dust from damaging the flooring. Scratching during and after installation is not covered.
Gloss reduction is not surface wear.
8. This warranty does not apply to damage from exposure to extreme heat, dryness, water saturation or
stains as a result of chemical or industrial products (other than recommended cleaning products). The
floor may not be installed in damp and/or humid areas, in extremely dry areas or areas where there
are extremely high temperatures (such as saunas or swimming pool areas).
9. The water resistance warranty does not apply to damage caused by events beyond everyday household
spills including, but not limited to, flooding, standing water (water that remains on the floor longer
than 24 hours), leaking pipes, mechanical failures or appliance leaks. This 24-hour moisture
resistance warranty applies to PerfectSeal by Mohawk only.
10. This warranty excludes damage caused by water or moisture trapped beneath the floor due to
improper sub-flooring or underlayment including but not limited to damage from hydrostatic pressure
(water or moisture under the floor that is transmitted to the surface through exerted pressure) or
other conditions that result in water or moisture being below the floor.
11. Overly wet cleaning and/or the use of inappropriate cleaning products are not covered under this
warranty. Prolonged water exposure could damage your laminate flooring.
12. Flooring planks must be checked carefully for material defects before and during installation and
under sufficient lighting. Products with visible defects must not be installed under any circumstances.
The retailer must be informed in writing of such defects within 15 days. After this time has elapsed,
no further complaints will be accepted. Color and gloss differences resulting from material added to
an existing installation at a later date and non-warranty repairs are excluded from coverage.
13. Under no circumstances will Mohawk be responsible for any loss of time, inconvenience, expenses,
costs or other consequential damages caused by or resulting directly or indirectly from a problem
about which a claim was made.
14. Pro Ration of Warranty Period.
Pro Ration of Warranty Period.Pro Ration of Warranty Period.
Pro Ration of Warranty Period. The Limited Lifetime Residential warranty period is pro rata over 33
years. A pro rata warranty is one that provides for a refund or credit that decreases according to a set
formula as the warranty period progresses. The PerfectSeal by Mohawk original warranty value is
reduced by the amount of time that you own it. When a claim is made, the value of the warranty
becomes a percentage of ownership per year based upon the 33 years for the general warranty for
flooring, and accessories and/or 33 years on the integrity of the Uniclic joint. Any services provided as
part of this warranty do not extend the original warranty period. If the product for which a claim is
made is no longer available, the customer will be able to choose a Mohawk product of equal value
from the current product range. Warranty coverage is limited to a one-time floor replacement.