Installation Instructions

Limited Warranty For Wall Installations Only PG 13
Mohawk Limited Lifetime* Residential Warranty
Mohawk provides the following limited lifetime* residential warranty to the
original purchaser for as long as he or she owns the product in its original
installation: (1) the laminate surface will not fade due to sun or electrical light;
and (2) the laminate surface will not stain. These limited warranties are
subject to the conditions described in the “Conditions” section below.
Mohawk Limited 6-Month Manufacturing Warranty
Mohawk provides a limited warranty to the original purchaser for six (6)
months from the date of purchase covering any manufacturing defects in the
product.
The Mohawk Limited 6-Month Manufacturing Warranty is made subject to
the following condition:
This limited warranty does not cover any damage that occurs during shipment
or installation.
All areas must be assessed prior to installation to determine if other surface
measures need to be taken or conditions addressed, including, but not limited
to requirements for static control, state health and building codes, high impact
use and moisture/water exposure. Other than the specific warranty identified
above, Mohawk provides no additional warranties and Mohawk does not
warrant that any of the uses identified above are in compliance with any
applicable building, health, inspection, and/or other municipal regulation or
codes. Mohawk is not responsible for usage that is not in compliance with any
regulation or code. Proper assessment of location and usage must be
applied. Contact your Mohawk representative for questions on performance in
specific locations.
The Mohawk Limited Lifetime* Residential Warranty is made subject to
the following conditions:
1) The product must be installed properly in accordance with Mohawk wall
installation instructions.
2) The product must be used only indoors in a dry, climate-controlled area.
3) These limited warranties apply to vertical wall installations only. They do
not apply to floor installations.
4) Other horizontal uses of this product are not covered by these limited
warranties. Never install this product on a ceiling or as a countertop.
5) The product must be maintained in accordance with Mohawk care and
cleaning instructions.
6) Damage must not have occurred as a result of improper or inadequate
maintenance or accidents, such as damage caused by scratching, impact
or cutting.
7) Gloss or sheen change and variations from later product additions or non-
warranty repairs are not covered by these limited warranties.
8) These limited warranties do not apply to water damage, including but not
limited to water damage caused by flooding, standing water, leaking pipes,
mechanical failures, appliance leaks or pet urine. Do not use this product
as a backsplash or otherwise install near sinks or other wet work areas.
9) These limited warranties do not apply to damage caused by water or
moisture in the wall or behind the product, including but not limited to
damage from hydrostatic pressure (water or moisture on the wall behind the
product that is transmitted to the surface through exerted pressure) or other
conditions that result in water or moisture being behind the product.
10) These limited warranties do not apply to moldings.
11) Installation of product that contains any manufacturing defect is not
covered by these limited warranties.
12) These warranties do not apply to any product installed in a commercial
application.
* The warranty period is pro rata 33 years. A pro rata warranty is one that
provides for a refund or credit that decreases according to a set formula as
the warranty period progresses. The original warranty value is reduced by the
amount of time that you own it. When a claim is made, the value of the
warranty becomes a percentage of ownership based upon 33 years. Any
services provided as part of this warranty do not extend the original warranty
period.
revision date: 08/06/18
How to Make Claims:
Any claim under any of the limited warranties above must be made by
contacting your retailer within 30 days after the basis for the claim is detected.
In addition, any claim under any of the limited warranties above must be
made before the end of the applicable limited warranty period. Proof of
purchase, including the date of purchase, must be presented to make a claim.
Mohawk’s Responsibility:
If Mohawk accepts a claim under any of the limited warranties above, Mohawk
will repair or replace, at its option, the affected Mohawk product material only.
Labor costs for removal and/or installation or repair associated with a
warranty claim are not covered. If Mohawk in its sole discretion determines
that such repair or replacement is not reasonably achievable, Mohawk may
choose to refund the purchase price of the affected Mohawk material. If the
design for which a claim is made is no longer available, Mohawk will replace
the affected product materials with another Mohawk design of equal or
greater value at Mohawk’s discretion. Upon approval of the warranty claim,
Mohawk will provide you with instructions on the manner in which to proceed
in order to have your material repaired or replaced, and you must comply with
such instructions within ninety (90) days after the claim is approved or your
rights under the limited warranty will be deemed waived. The above remedies
are the sole and exclusive remedies for claims on this product. These limited
warranties give you specific legal rights, and you may also have other rights
which vary from State to State.
DISCLAIMERS:
MOHAWK DISCLAIMS ALL OTHER EXPRESS OR IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THIS PRODUCT.
Mohawk disclaims liability for incidental and consequential damages. Some
States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
These limited warranties are not transferable. They extend only to the original
end-consumer.
Samples, descriptions, and other information concerning the product
contained in Mohawk catalogs, advertisements, or other promotional
material or statements made by sales representatives or distributors are for
general informational purposes only and are not binding upon Mohawk. No
sales representatives or distributors shall have any authority whatsoever to
establish, expand or otherwise modify Mohawk’s warranties.
The provisions of these limited warranties are deemed to be severable and
the invalidity or unenforceability of one provision shall not affect the validity or
enforceability of any other provision. These limited warranties constitute the
entire agreement of the parties, and no waiver or amendment shall be valid
unless in writing and signed by an authorized representative of Mohawk.
Care and Cleaning
Dry wipe as primary cleaning method. Occasionally damp wipe with water
only. NO wet washing. If needed, use 1 cup of vinegar per gallon of water
OR 1⁄3 cup non-sudsing ammonia per gallon of water. DO NOT use
detergents, abrasive cleaners, soaps, waxes or polishes. Wipe off spills
immediately. DO NOT allow moisture to remain on the product surface
for longer than 30 minutes.
For service under this warranty please contact your local Menards store.
Describe the problem and in many cases, they can provide you with a solution.
For installation, maintenance and technical questions please contact Technical
Services at 888-387-9881, option 3.
Mohawk laminate flooring is manufactured and distributed by:
Unilin Flooring North America LLC
550 Cloniger Drive
Thomasville, NC 27360