Warranty

replace the product, at its option. When replacement of the flooring is made, only new panels from the
current product range at the time the complaint is upheld will be supplied by the distributor or retailer.
There will be no other form of compensation. Responsibility under this warranty only applies to hidden
defects. These are defects that were not visible before or during the installation of the laminate floor.
Unilin Flooring can never be held liable and is not responsible for any secondary damage.
3. The lifetime locking warranty on the Uniclic
®
joint only applies to open joints greater than 0.01 inches
(0.2mm).
4. This warranty applies only to first quality Mohawk Laminate Flooring installed according to the
manufacturer’s recommended installation instructions in indoor residential spaces . Proof of compliance
with the installation and maintenance instructions recommended by the manufacturer must be
provided if a claim is filed. The installation instructions are included in the cartons of product or may
be obtained by contacting your Menard’s store. If installation is not performed by the end user, at least
one copy of the installation and maintenance instructions and this residential warranty must be
provided to the end user by the installer.
5. This warranty does not apply to laminate flooring that has been put to abnormal use or conditions or
abused in any way. “Abnormal use or conditions” includes, but is not limited to, water damage from
plumbing/appliance leaks, storm or flood; damage from smoke, fire or other casualty events; damage
caused by negligence, improper alterations of the original manufactured product. “Abuse” is any use of
the flooring that is unreasonable considering the normal and expected uses of a laminate floor in a
residential environment. The damage to the product must be evident, measuring per product unit
(panel, accessory, etc.) at least 1.40 square centimeter or 0.5 square inch, and must not be the result
of abusive, abnormal conditions or accidents, such as but not limited to, damage of a mechanical
nature, severe impact, scratches, or cutting. The feet of furniture must always be covered with
appropriate protective material. Chairs, sofas or furniture with castors must be fitted with soft rubber
wheels or an adequate protective mat or protective castor cups must be put under this furniture.
6. A suitable mat or sufficiently large transition area at the entrance door(s) must be used to prevent sand
and/or dust from damaging the flooring.
7. This warranty does not apply to damage from exposure to extreme heat, dryness, water saturation or
stains as a result of chemical or industrial products (other than recommended cleaning products). The
floor may not be installed in damp and/or humid areas, in extremely dry areas or areas where there are
extremely high temperatures (such as saunas or swimming pool areas).
8. This warranty excludes damage caused by moisture, including but not limited to natural disasters (i.e.
floods), appliance/plumbing failures, improper maintenance products, urine or standing water (water
that remains on the floor longer than 30 minutes). Bevelled edge products must not be installed in
bathrooms.
9. This warranty excludes damage caused by water or moisture trapped beneath the floor due to improper
sub-flooring or underlayment including but not limited to damage from hydrostatic pressure (water or
moisture under the floor that is transmitted to the surface through exerted pressure) or other
conditions that result in water or moisture being below the floor.
10. This warranty excludes damage caused by moisture left on the floor (or on or around the skirting
boards, wall base or profiles), cleaning that is too wet and/or the use of inappropriate cleaning
products. Prolonged water exposure could damage your laminate flooring.
11. Flooring panels must be checked carefully for material defects before and during installation and under
sufficient lighting. Products with visible defects must not be installed under any circumstances. The
retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no