Warranty Guide

2
For berber-style carpets, Mohawk recommends a minimum
density of eight (8) pounds per cubic foot; thickness
should be no less than ¼ inch and no more than ⅜ inch.
Mohawk’s Synthetic Fiber Cushions meet all the necessary
requirements for proper installation and performance.
For the ultimate in comfort, performance and protection,
Mohawk recommends SmartCushion Berber
™
.
5. Maintain your carpet according to Mohawk requirements in
the "Carpet Care and Guidelines" section of this brochure, to
include a minimum of one (1) professional cleaning every 18
months using cleaning products, equipment, systems and
services specied/certied with the CRI Seal of Approval.
(Visit www.carpet-rug.org for a complete list of certied
products.) You must show proof of cleanings in the form
of a bill, invoice or statement for cleaning services. Along
with these documents, Mohawk recommends keeping
a 2' x 3' piece of carpet from your installation for your
warranty and in case you ever need to make a repair.
6. Only clean your carpet with cleaners specied with a CRI Seal
of Approval. Do not clean your carpet with household bleach.
If you have any questions regarding your
product warranty, you may visit our website at
www.Mohawkooring.com/customer-care. Additionally,
you may contact Technical Services at 888-387-9881 or
[e-mail].
MOHAWK WARRANTY DETAILS