Warranty Guide

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This document is reviewed on an ongoing basis.
MHK91516
How to File a Claim
How to File a Claim
If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer
who sold you the floor covering material. The retailer will review and if necessary file a claim with the manufacturer and help
you answer any questions you may have.
After a warranty claim is properly filed, the manufacturer’s service coordinator will designate a representative to evaluate the
warranty claim. This warranty is conditioned upon your reasonable cooperation with the manufacturer and its service
coordinator and representative in the evaluation of your warranty claim and the implementation of any remedy.
What You’ll Need
Proof of your purchase in the form of a bill, invoice or statement from your retailer that shows the date and price you paid for
the vinyl flooring (including labor).