Warranty Guide

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This limited warranty applies only to the original purchaser of Mohawk Group*
carpet for indoor commercial installations. This warranty applies only to those
ActionBac products specifically designated by Mohawk Group in writing.
The use of Mohawk Group branded adhesives is required to ensure optimum
results and are the only approved adhesives warranted by Mohawk Group.
Failure to use Mohawk Group branded adhesives will result in warranties
being null and void. Substrates must be prepared using Mohawk Group’s
recommended floor preparation procedures.
Provided the designated carpet has been properly installed and maintained in
the specified commercial location in strict accordance with Mohawk Group’s
instructions and procedures and subject to the limitations set forth herein,
Mohawk Group warrants the following:
I. Items Under Warranty:
1. Wear – Mohawk Group warrants that the carpet will not wear more
than 10% of its surface pile weight from abrasive wear for the life of the
carpet.** “Abrasive wear” means fiber loss from the carpet through
normal abrasion, not crushing or flattening of the carpet pile in any
area, nor staining, soiling, fading, or change in carpet appearance, nor
fiber loss due to abnormal usage of the carpet.
2. Static Protection – Mohawk Group warrants for the life of the carpet
that the carpet will not give static discharges in excess of 3.5 KV when
tested in accordance with AATCC Test Method 134.
3. Specifications – Mohawk Group warrants that the carpet conforms to
specifications established for the product subject to normal
manufacturing tolerances.
II. Limitations – This warranty does not include:
1. Disfigurement or damage caused by abnormal use or any damage to
the carpet not arising out of manufacturing defect in the carpet,
including such disfigurement or damage as tears, burns, pulls, cuts,
installation on stairs, damage resulting from improper cleaning agents
or methods, or damage in transit.
2. Abuse by any athletic equipment such as roller skates, ski boots, or
golf shoes.
3. Differential fading from light exposure, shading, pile crush, dye lot
differences, or soiling.
4. Any condition that would have been visible upon inspection prior to the
installation.
5. Any condition resulting from other than ordinary wear or from any use
for which the product was not designed.