Warranty Guide
MOHAWK TECHNICAL SERVICES DEPARTMENT | 508 EAST MORRIS STREET, DALTON, GA. 30721 | 800.833.6954 0949_2020 | SV | 06/2020 | 2 of 4MOHAWK TECHNICAL SERVICES - HARD SURFACE | MOHAWK_TECH@MOHAWKIND.COM | 888.387.9881 0949_2020 | AA | 08/2020 | 2 OF 4
the oor; or damage caused by moisture left on the oor around the wall base, transitions, and trims. The Limited Lifetime Warranty does not apply to
damage caused by events beyond everyday household spills, including but not limited to ooding, standing water, leaking pipes, mechanical, failures
or appliance leaks. The damage to the product must be evident, measuring per product unit (plank, accessory, etc.) at least 1.40 square centimeters or
0.5 square inch.
*
6. A suitable mat or sufciently large transition area at the entrance door(s) must be used to prevent sand and/or dust from damaging the ooring. Scratching
during and after installation is not covered. Gloss reduction is not surface wear. The feet of furniture must always be covered with appropriate protective
material. Chairs, sofas, or furniture with castors must be tted with soft rubber wheels, or an adequate protective mat or protective castor cups must be put
under this furniture.
7. This warranty does not apply to damage from exposure to extreme heat, dryness, or stains as a result of chemical or industrial products (other than
recommended cleaning products). The ooring may not be installed in damp and/or humid areas, in extremely dry areas, or areas where there are
extremely high temperatures (such as saunas or swimming pool areas).
8. Proration of Warranty Period: The Limited Lifetime Residential warranty and period are prorated for ooring and accessories. The prorated warranty is one
that provides for a refund or credit that decreases according to a set formula as follows:
Limited Lifetime Warranty Proration
Material Proration
1st year 100%
2nd year 100%
3rd year 100%
4th year 100%
5th year 100%
11th year 80%
12th year 70%
13th year 60%
14th year 50%
15th year 40%
R
E
S
I
D
E
N
T
I
A
L
LIMITED
6th year 100%
7th year 90%
8th year 90%
9th year 90%
10th year 90%
16th year 30%
17th year 25%
18th year 20%
19th year 15%
20th year 10%
ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE OF DEALING OR USAGE OF TRADE—INCLUDING BUT
NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE—ARE EXPRESSLY EXCLUDED. NO WARRANTIES,
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET FORTH IN THIS WARRANTY BROCHURE, AND ALL SUCH
WARRANTIES ARE EXPRESSLY DISCLAIMED. Implied warranties refers to ones that the law presumes to have been given by the seller even though they are not
set out in writing. MOHAWK SHALL NOT BE LIABLE FOR AND WILL NOT PAY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES OF ANY KIND WHAT SO
EVER UNDER THIS WARRANTY.
PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts,
so the above limitation or exclusion may not apply to you. Except for these rights, the remedies provided under these warranties state the entire limit of
Mohawk’s responsibilities.
For service under this warranty, please contact your local Lowe’s retailer. Describe the problem, and in many cases the retailer can provide you with a solution.
For installation, maintenance, and technical questions, please call 888-387-9881.
Manufactured and distributed by:
Unilin North America LLC
550 Cloniger Drive
Thomasville, NC 27360