Warranty Guide
MOHAWK TECHNICAL SERVICES DEPARTMENT | 508 EAST MORRIS STREET, DALTON, GA. 30721 | 800.833.6954 0949_2020 | SV | 06/2020 | 1 of 4MOHAWK TECHNICAL SERVICES - HARD SURFACE | MOHAWK_TECH@MOHAWKIND.COM | 888.387.9881 0949_2020 | AA | 08/2020 | 1 OF 4
LAMINATED WOOD LIMITED
RESIDENTIAL WARRANTY
Mohawk
®
Laminated Wood ooring comes with and is subject to the terms of this Limited Lifetime Residential Warranty. This Limited Lifetime Warranty
covers defects in material and/or workmanship that relate to joint integrity, staining, fading, and wear resistance during normal residential use when written
installation and maintenance instructions are followed. In addition, the Mohawk Laminated Wood ooring system (ooring with sealant) is backed with a
Limited Lifetime Waterproof Flooring System Warranty.
Limited Warranties
Joint Integrity
The Uniclic
®
system will not fail on Mohawk Laminated Wood ooring.
Stain Resistance
Mohawk Laminated Wood ooring will resist staining.
Fade Resistance
Mohawk Laminated Wood ooring will resist fading from exposure to sunlight or articial light.
Wear Resistance Warranty
The Mohawk Laminated Wood ooring wear layer will not wear through the design layer.
Waterproof Flooring System
The Mohawk Laminated Wood ooring system will not be damaged by wet mopping or everyday household spills.
To qualify for any repair or replacement, you will need to provide the original dated sales receipt or other documentation to demonstrate proof of purchase.
For your records, will in the following information and keep in a safe place with your original documentation.
Lowe’s Store Number __________________________________
Lowe's Store Address _________________________________
Purchase Date ________________________________________
Product Name _______________________________________
General Terms and Exclusions
Mohawk Laminated Wood ooring and accessories carry the specic warranties listed above which are subject to the following general terms and conditions.
1. This warranty applies only to the person stated as the buyer on the purchase document(s). This warranty applies only to rst quality Mohawk brand product
purchases made after the edition date of this warranty when the product is installed in an indoor, climate controlled private residence and according
to Mohawk’s written installation instructions. The instructions may be viewed at mohawkooring.com. Product must be maintained in accordance with
Mohawk’s written instructions.
2. This warranty only applies to defects inherent to the material supplied. It includes the delamination or reduced resistance of the wear layer, but does not
include, in beveled-edge products, wear along the edges of the planks less than 3/16” (5mm) from the edge. The lifetime locking warranty on the Uniclic
joint only applies to open joints greater than 0.01” (0.2mm). Mohawk will repair or replace the area of defective product at its option. When replacement
of the ooring is made, only new planks from the current product range at the time the complaint is upheld will be supplied. There will be no other form of
compensation. Responsibility under this warranty only applies to defects that were not visible before or during the installation of the product. If the product
was originally professionally installed, Mohawk will cover reasonable labor costs for any defective product.
3. This warranty does not cover damage to the product caused by installation errors. Flooring planks or accessories must be checked carefully for material
defects before and during installation and under sufcient lighting. Products with visible defects must not be installed under any circumstances. The
distributor or retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no further complaints will be accepted. Color
and gloss differences resulting from material added to an existing installation at a later date and from non-warranty repairs are excluded from coverage.
4. To qualify for any repair or replacement, buyer will need to provide the original dated sales receipt or other documentation to demonstrate
proof of purchase.
5. This warranty does not apply to product that has been put to abnormal use or conditions or abused in any way, which includes but is not limited to
moisture damage from plumbing, storm, or ood; damage from smoke, re, or other casualty events; damage caused by negligence; improper alterations
of the original manufactured product; damage from use of the ooring that is unreasonable considering the normal and expected uses of a laminated
wood oor in a residential environment; damage of mechanical nature, severe impact or scratches (caused by dragging objects or furniture) or cutting; damage
caused by water or moisture trapped beneath the oor due to improper subooring or underlayment, including but not limited to damage from hydrostatic
pressure (water or moisture under the oor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture beneath