Warranty

Solid: The room temperature must be within a range of 60 – 80
o
F, with relative humidity in
a range of 35 – 55%. The subfloor and flooring should be tested with an appropriate
moisture meter. The subfloor moisture level must not exceed 12%. The difference between
the moisture content of the wood subfloor and the solid hardwood flooring must not exceed
4% for products less than 3” wide. For solid hardwood products equal to or greater than 3”
wide, the moisture content of the wood subfloor and hardwood floor should not differ more
than 3%. Solid wood is not suitable for application over a concrete subfloor. Environmental
conditions consistently outside of these parameters could result in product performance
problems that would not be covered under these warranties.
Limitations on Liability
In the event Mohawk determines that one or more of the above warranties apply to a claim
by Buyer, Buyer's exclusive remedy and Mohawk's sole liability on any claim, whether in
tort, contract, or breach of warranty, shall be limited to either (1) the repair or replacement of
the defective Mohawk Wood Floor for the affected area only, or (2) the refund of the
applicable purchase price. MOHAWK HEREBY DISCLAIMS ALL OTHER WARRANTIES
WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL MOHAWK HAVE ANY OTHER LIABILITY OR ANY MONETARY LIABILITY TO
BUYER IN EXCESS OF THE PURCHASE PRICE OF THE MOHAWK WOOD FLOOR.
MOHAWK EXPRESSLY EXCLUDES AND SHALL NOT BE RESPONSIBLE FOR
INCIDENTIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. This warranty does not
cover finish defects unless the square footage of such defective flooring exceeds 10% of
the total square footage of your purchased flooring. If Mohawk shall elect to repair or
replace the Mohawk Wood Floor which has proven defective, then Mohawk will supply a
new Mohawk Wood Floor of the same color and grade, if available. If such Mohawk Wood
Floor is unavailable or discontinued, Mohawk reserves the right to supply a Mohawk Wood
Floor of similar value and appearance. Warranty coverage is limited to a one-time floor
replacement.
These limited warranties do not apply to Cabin grade or other downgraded or discontinued
Mohawk Wood Floors and any such product(s) are sold "as is". Any and all representations,
promises, warranties or statements by Mohawk or its agents that differ in any manner from
the terms of these limited warranties shall be of no force or effect unless in writing, signed
by a duly authorized officer of Mohawk.
Any of the following shall void and invalidate the above limited warranties:
Visible Defects -- Boards with visible defects must not be installed. Visible defects are
those defects which are apparent on the face of the flooring. Boards with visible defects
must be noted by the installer and reported before installation so that replacement flooring
can be furnished before installation. A product deformity that is not measureable or that is
visible only under certain light or from certain angles is not considered a defect and
therefore not covered under the warranty. Also note that you and your installer have a
responsibility to inspect the flooring prior to install. We accept no responsibility for liabilities,
claims, or expenses, including labor cost, where flooring with visible defects have been
installed.