Warranty
Mohawk hereby warrants to the Buyer of Mohawk engineered and longstrip wood flooring
products that, under normal use, the plies will not separate for as long as the Buyer owns
the home. Mohawk will, at its option, repair or replace any defective planks at no cost to the
Buyer.
Moisture Warranty
Mohawk hereby warrants to the Buyer of Mohawk engineered and longstrip wood flooring
products against moisture damage due to topical spills or subfloor moisture for as long as
the Buyer owns the home. Topical spills of normal household substances (food and
beverage) must be removed promptly. Topical spills allowed to remain on the floor for any
considerable time will damage the Mohawk Wood Floor and void this warranty. Flooding,
acts of God, plumbing accidents, leaking appliances (icemakers, dishwashers, clothes
washers, etc.) are not topical spills and are not covered by this warranty.
Mohawk engineered or longstrip wood products may be installed on, above or below grade
on all common subfloors and are warranted against subfloor moisture if the following
conditions are met:
• Written verification that the concrete subfloor has moisture of no more than 3 lbs./1000
square feet/24 hours using a calcium chloride test; or
Written verification that the concrete subfloor has an acceptable reading using an
electronic concrete moisture meter; or
• Written verification that the wood subfloors have a moisture reading of less than 13%
using an electronic wood moisture meter; and
• Mohawk Wood Flooring Adhesive is used. It is important that you keep your original
sales receipt showing Mohawk Wood Flooring Adhesive was installed.
If the floor fails due to the incursion of moisture from the subfloor, Mohawk will replace the
damaged material at no cost to the Buyer for one time only, provided that testing approved
by Mohawk indicates that moisture penetrated the subfloor. This includes material only.
Labor is excluded from this warranty and labor costs must be incurred by the Buyer. Please
note that this applies to engineered and longstrip wood only. Solid wood products are not
approved for direct glue applications and are not covered by this warranty.
These limited warranties do not include the removal or replacement of cabinets, fixtures,
retail markups, installation or labor provided for others
Jobsite Conditions
Mohawk recommends that all Mohawk Wood Floor be acclimated a minimum of at least 72
hours before installation. The purpose of acclimation is to allow the moisture content of the
wood to adjust to “normal living conditions” at the site. These are the temperature and
humidity conditions that will typically be experienced once the structure is occupied.
Engineered: The room temperature must be within a range of 60 – 80
o
F, with relative
humidity in a range of 35 – 55%. Concrete subfloor moisture must not exceed 3lb per 1000
square feet per 24 hours (ASTM 1869 or ASTM F2170-02). These environmental conditions
are specified as pre-installation requirements and should be maintained for the life of the
product. Environmental conditions consistently outside of these parameters could result in
product performance problems that would not be covered under these warranties.