Warranty

MOHAWK TECHNICAL SERVICES – HARD SURFACE | [e-mail] | 888.387.9881 1687_2020 | ES | 10/2020 | 2 of 2
Owner must submit notice of all claims under these warranties to the retailer within the specied warranty period. Claims must be submitted in writing. The
original owner agrees to provide proof of compliance with recommended installation and maintenance procedures when a claim is led.
GENERAL TERMS AND EXCLUSIONS
Mohawk Sheet Vinyl Flooring is warranted as indicated above in continuous climate controlled interior environments. The following general terms and
conditions apply. If you have questions regarding the warranty information, please contact your retailer or Mohawk sales representative.
1. These warranties apply to Mohawk Sheet Vinyl Flooring when installed and maintained in accordance with our most recent installation and
maintenance procedures. For the most up-to-date procedures, please visit www.mohawkooring.com.
2. This warranty applies only to rst quality Mohawk Sheet Vinyl Flooring purchases.
3. These warranties do not cover damage caused by a failure to follow the Mohawk Installation Guide, including a failure to install over approved
substrates and underlayments using recommended adhesives and seam bonds/sealers.
4. Mohawk will, at its option, repair or replace product not meeting the above listed warranties. When replacement of the ooring is made, only
new material from the current product range at the time of the claim will be supplied by the distributor or retailer. There will be no other form of
compensation. Mohawk’s responsibility under this warranty only applies to hidden defects that were not visible before or during the installation of the
Mohawk Sheet Vinyl Floor. Material installed with visible defects is considered accepted by the owner.
5. These warranties do not apply to Mohawk Sheet Vinyl Flooring that has been subject to abnormal use or conditions or abused in any way. “Abnormal
use or conditions” includes but is not limited to damage from plumbing or appliance leaks, storm, or ood; damage from smoke, re, or other
casualty events; damage caused by negligence or improper alterations of the original manufactured product. “Abuse” is any use of the ooring that
is unreasonable considering the normal and expected uses of Mohawk Sheet Vinyl Flooring in a residential environment. The feet of furniture must
always be covered with appropriate protective material. Chairs, sofas, or furniture with casters must be tted with soft rubber wheels and placed on an
adequate protective mat or be placed in protective caster cups.
6. Walk-off mats must be placed at all exterior entrances to protect Mohawk Sheet Vinyl Flooring from soil, grit, deicers, asphalt sealers, and other
contaminants capable of damaging Mohawk Sheet Vinyl Flooring. Suitable walk-off mats should contain both soft and rm bers to facilitate removal
of wet or solid contaminants from shoe soles. An extra set of walk-off mats should be available for each entrance so the mats can be replaced and
cleaned weekly during routine maintenance, or more often depending upon site and weather conditions.
This routine will prevent walk-off mats from becoming the source of tracked-on contaminants. Walk-off mats should be large enough to allow
adequate soil removal.
7. These warranties do not apply to damage from exposure to extreme heat or sunlight exposure, dryness, or stains as a result of chemical or industrial
products (other than recommended cleaning products). Window coverings should be used during periods of intense sunlight to avoid intense heating of
ooring product.
8. These warranties exclude damage caused by hydrostatic pressure (water or moisture under the oor that is transmitted to the surface through exerted pressure) or
other conditions that result in water or moisture below the oor.
9. Material must be checked carefully for defects before and during installation and under sufcient lighting. Products with visible defects must not be
installed under any circumstances. The retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no further claim
will be accepted. Color and gloss issues resulting from material added to an existing installation at a later date and non-warranty related repairs are
excluded from coverage.
10. ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE OF DEALING OR USAGE OF
TRADE— INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE—ARE
EXPRESSLY EXCLUDED. NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET
FORTH IN THIS WARRANTY BROCHURE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. MOHAWK WILL NOT BE LIABLE FOR
ANY CONSEQUENTIAL OR INDIRECT DAMAGES.
By implied warranties Mohawk means warranties that the law presumes to have been given by the seller even though they are not set out in writing.
PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to the original owner.
Manufacturer does not recommend the use of casters on any ooring without appropriate chair pads.