Warranty Guide

5
Residential Warranty Details
Mohawk LVT Residential Limited Warranty Proration
The following prorated schedule applies to material value for all Mohawk Residential warranty ooring:
Labor Reimbursement Proration
(Reasonable Labor Costs)
1st Year up to 100% 4th Year up to 50%
2nd Year up to 100% 5th Year up to 50%
3rd Year up to 50% 6th – 10th Year 0%
Material Proration
1st Year 100%, 2nd Year 100%, 9th Year 90%, 10th Year 80%,
3rd Year 100%, 4th Year 100%, 11th Year 70%, 12th Year 60%,
5th Year 100%, 6th Year 90%, 13th Year 40%, 14th Year 20%,
7th Year 90%, 8th Year 90%, 15th+ Year 10%
How to File a Claim
If you nd a defect or other matter covered by any of the limited warranties described previously, promptly notify the
retailer who sold you the oor covering material. The retailer will review and if necessary le a claim with Mohawk and help
you answer any questions you may have.
After a warranty claim is properly led, a Mohawk service coordinator will designate a representative to evaluate the
warranty claim. This warranty is conditioned upon your reasonable cooperation with Mohawk and its service coordinator
and representative in the evaluation of your warranty claim and the implementation of any remedy.
What You’ll Need
Proof of your purchase in the form of a bill, invoice or statement from your Lowe’s retailer that shows the date and price you
paid for the vinyl ooring (including labor).
MHLV T WA062018