General Residential Limited Warranty LVT
MOHAWK Residential LVT Limited Warranty Residential LVT Flooring Collections & Warranty Chart 3 Warranties Defined 4 • Manufacturing Defects • Waterproof • Household Stain Resistant • Wear Resistant General LVT Residential Limited Warranty Conditions & Owner Obligations 5 Warranty Details 6 Installation Guidelines - LVT Click 9 Care & Maintenance 12 How to File a Claim 14 2 This document is reviewed on an ongoing basis.
MOHAWK LVT Residential Collections Mohawk LVT Residential Collections: Home Expressions Home Signature Mohawk LVT Residential Warranty Cart: WARRANTIES Home Expressions Click Home Signature Manufacturing Defects Warranty Click 3 Waterproof Warranty Household Stain Resistant Warranty Wear Resistance Warranty This document is reviewed on an ongoing basis.
MOHAWK Details & Definitions of Residential Warranties Warranties as defined below ensure that your floor will perform properly for the stated warranty period when installed in accordance with Mohawk Residential LVT Click Installation Guide over approved substrates and underlayments and using the recommended adhesives (if applicable) with proper care and maintenance under normal household use*. Manufacturing Defects Warranty ensures that your floor will be free of manufacturing defects.
MOHAWK General LVT Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular LVT flooring. 2.
MOHAWK LVT Residential Warranty Details What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Improper Installation: Material installed not in accordance with Mohawk Residential Installation Guide - LVT Click, including any and all problems caused by the use of non-recommended adhesive, underlayment and/or preparation of the substrate are not warranted.
MOHAWK Residential Warranty Details Warranty Remedy If your floor fails to perform as stated in the applicable Mohawk General LVT Residential Limited Warranty, Mohawk will determine whether it will assist in the repair of the defective area or supply new material of the same color, design or grade if available. If unavailable or discontinued, Mohawk reserves the right to select and supply similar material.
MOHAWK Residential Warranty Details Mohawk LVT Residential Limited Warranty Proration The following prorated schedule applies to material value for all Mohawk Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 4th Year up to 50% 5th Year up to 50% 6th – 10th Year 0% 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% Material Proration Lifetime up to 100% 8 Lifetime up to 100% This document is reviewed on an ongoing basis.
MOHAWK Residential Installation Guide – LVT Click Mohawk Residential Installation Guide - LVT Click Materials Required for Installation: • Tape Measure • Square Ruler • Utility Knife • Chalk Line • Scrap piece of LVT/P material tapping to tighten joints • Small Hand Roller (Seam Roller) Acceptable Underlayments Mohawk’s LVT Click products can be installed directly over most existing floor coverings, except for carpet, laminate, floating floors systems and cushioned vinyl flooring.
MOHAWK Residential Installation Guide – LVT Click excludes any problems associated with rolling loads. Start of Installation It is the installer’s responsibility to inspect the flooring prior to installation to ensure that there are no visual defects. Do not install flooring with visible defects. If visible defects are present, contact your retailer immediately. • Floor must be clean, smooth, flat and dry before installation. • Check the tongue and groove to assure it is free of debris or damage.
MOHAWK Residential Installation Guide – LVT Click prevent proper expansion and contraction of the structure and flooring. Treads, Risers and Ramps Glue down method is required on all treads, risers and wheelchair ramps using a Mohawk approved adhesive. Apply the adhesive following the manufacturer’s instructions. Install the riser after installing the tread. Install stair nose moldings afterwards to protect the edge of the LVT.
MOHAWK Residential Installation Guide – LVT Glue Down Mohawk LVT Care & Maintenance Guide – Residential Your Mohawk LVT flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your floor looking beautiful for years to come.
MOHAWK Residential Installation Guide – LVT Glue Down How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for Mohawk LVT flooring. Always rinse the affected area with clean water after treatment.
MOHAWK Residential Installation Guide – LVT Glue Down How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Mohawk and help you answer any questions you may have. After a warranty claim is properly filed, a service coordinator will designate a representative to evaluate the warranty claim.
