Warranty Guide
5
Residential Warranty Details
Mohawk LVT Residential Limited Warranty Proration
The following prorated schedule applies to material value for all Mohawk Residential warranty ooring:
Labor Reimbursement Proration
(Reasonable Labor Costs)
1st Year up to 100% 4th Year up to 50%
2nd Year up to 100% 5th Year up to 50%
3rd Year up to 50% 6th – 10th Year 0%
Material Proration
1st Year 100%, 2nd Year 100%, 3rd Year 100% 16th Year 85%, 17th Year 85%, 18th Year 75%
4th Year 100%, 5th Year 100%, 6th Year 100% 19th Year 75%, 20th Year 70%, 21st Year 70%
7th Year 100%, 8th Year 100%, 9th Year 95% 22nd Year 65%, 23rd Year 60%, 24th Year 50%
10th Year 95%, 11th Year 90%, 12th Year 90% 25th Year 40%, 26th Year 30%, 27th Year 25%
13th Year 90%, 14th Year 85%, 15th Year 85% 28th Year 20%, 29th Year 15%, 30th Year 10%
How to File a Claim
If you nd a defect or other matter covered by any of the limited warranties described previously, promptly notify the
retailer who sold you the oor covering material. The retailer will review and if necessary le a claim with Mohawk and help
you answer any questions you may have.
After a warranty claim is properly led, a Mohawk service coordinator will designate a representative to evaluate the
warranty claim. This warranty is conditioned upon your reasonable cooperation with Mohawk and its service coordinator
and representative in the evaluation of your warranty claim and the implementation of any remedy.
What You’ll Need
Proof of your purchase in the form of a bill, invoice or statement from your Lowe’s retailer that shows the date and price you
paid for the vinyl ooring (including labor).
MHLVT WA102017