Carpet Tile Warranty 160 S. Industrial Blvd. Calhoun, GA 30701 www.mohawkgroup.com Technical Services Department 508 East Morris Street Dalton, GA 30721 800.833.
Limited Commercial Lifetime Warranty – EcoFlex® ICT and EcoFlex® NXT This limited warranty applies only to the original purchaser of Mohawk Group* carpet tiles for indoor commercial installations. This warranty applies only to EcoFlex® ICT and EcoFlex® NXT products. The use of Mohawk Group branded adhesives is required to ensure optimum results and are the only approved adhesives warranted by Mohawk Group. Failure to use Mohawk Group branded adhesives will result in warranties being null and void.
6. Any condition resulting from other than ordinary wear or from any use for which the product was not designed; and 7. Any issues related to moisture and alkalinity in the substrate. Moisture and pH testing are not the responsibility of Mohawk Group. III. Owner Obligation 1. Owner must submit notice of all claims under this warranty to Mohawk Group within a reasonable time after discovery of the alleged defect and within the specified warranty period. 2. Claims must be submitted at www.mohawknet.
V. Mediation/Arbitration: 1. If a dispute arises out of or relates to this warranty, or the breach thereof, and if said dispute cannot be settle through direct discussions, the parties agree to first endeavor to settle the dispute in an amicable manner by mediation administered by the American Arbitration Association under its Commercial Mediation Rules in Atlanta, Georgia before resorting to arbitration.
