Manufacturer Warranty

P a g e | 2 5/16/2014

Limited Commercial Lifetime Warranty –

EcoFlex

ICT and EcoFlex

NXT

This limited warranty applies only to the original purchaser of Mohawk Group* carpet

tiles for indoor commercial installations. This warranty applies only to EcoFlex

ICT

and EcoFlex

NXT products.

The use of Mohawk Group branded adhesives is required to ensure optimum results

and are the only approved adhesives warranted by Mohawk Group. Failure to use

Mohawk Group branded adhesives will result in warranties being null and void.

Substrates must be prepared using Mohawk Group’s recommended floor preparation

procedures.

Provided the designated carpet has been properly installed and maintained in the

specified commercial location in strict accordance with Mohawk Group’s instructions

and procedures and subject to the limitations set forth herein, including the

specifications and manufacturing tolerances established for the product, Mohawk

Group warrants to the original Owner, the following:

I. Items Under Warranty

Mohawk Group warrants the following for the normal useful life of the carpet**:

1. Wear – Carpet tiles will not wear more than 10% of their surface pile weight

from abrasive wear. “Abrasive wear” means fiber loss from the carpet tiles

through normal abrasion, not crushing or flattening of the carpet pile in any

area, nor staining, soiling, fading, or change in carpet appearance, nor fiber

loss due to abnormal usage of the carpet tiles;

2. Static - Carpet tiles will not give static discharges in excess of 3.5 KV when

tested under AATCC Test Method 134 (Step);

3. Edge Ravel/Zippering - Carpet tiles will not edge ravel or zipper;

4. Delamination Carpet tiles will not delaminate (Chair pads are recommended

for maximum appearance retention and to deter delamination); and

5. Dimensional Stability -Carpet tiles will not lose their dimensional stability per

the AACHEN test ISO 2551.

II. Limitations – This warranty does not include:

1. Disfigurement or damage caused by abnormal use or any damage to the carpet

not arising out of a manufacturing defect in the carpet, including such

disfigurement or damage as tears, burns, pulls, cuts, floods, excessive

alkalinity, excessive moisture, installation on stairs, damage resulting from

improper cleaning agents or methods, neglect, or damage in transit;

2. Edge ravel where carpet is cut for access to floor outlets and around trench

header ducts;

3. Abuse by any athletic equipment such as roller skates, ski boots, or golf shoes;

4. Differential fading from light exposure, shading, pile crush, dye lot differences,

or soiling;

5. Any condition that would have been visible upon inspection prior to the

installation;