Warranty Guide

RUG CARE AND GUIDELINES
A) Selection
• When selecting rug color, you should view large rug samples during the day and by lamplight in the evening in the area of
installation. The color you choose will look different under different lighting conditions.
• Light-colored rugs will show more soil and require more maintenance than dark-colored. Darker colors of rugs are more
e
ffective in high-traffic areas. Multi-colored and patterned rugs are especially effective in hiding soil.
• The performance and quality of a rug is directly related to the amount and quality of fiber that goes into the pile. The better
the fiber and the denser it is packed, the better the rug's performance. Thin, less-dense rug will lose its surface appearance
faster. Mohawk recommends buying the highest quality you can afford.
B) Stain Removal
Most household spills can be easily removed using the steps below. Treatment of the affected area should begin immediately upon
discovery as stain removal becomes more difficult with time. To start, locate your stain on the Common Stains Chart and follow
these steps:
• First, use a spoon, dull knife to remove as much solid material as possible.
• Always work from the outside of stain to the center to prevent spreading, especially with large stains.
• Blot up liquid spills with a white towel or paper towel.
For best results, try to remove remaining stain with warm water only. If stain cannot be removed with warm water extraction or a clean,
warm, wet cloth, use Mohawk FloorCare Essentials™ Rug Spot Remover and Cleaning Kit and follow the directions given (call 1-800-
266-4295 for a FloorCare Essentials™ retailer near you). If FloorCare Essentials™ products are not available, perform the following:
PROCEDURE A (for water-based, special water-based and greasy, oil-based stains)
• Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.
• Apply detergent solution directly to a white cloth. Dampen the rug fibers in the stained area with the cloth. Avoid
saturating the rug.
• Wipe gently. Turn cloth frequently.
• Never rub, scrub or use a brush. This may damage rug fibers. If necessary, use your fingertips to work the solution to
the base of the stain. Do not over-saturate rug; use small amounts of solution and blot frequently.
• Wet the stained rug fibers with clear, lukewarm water to rinse.
• Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.
• Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
• If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with
a heavy colorfast object, such as a weighted plastic wastebasket.
• Change towels or paper towels until rug dries.
• If stain remains, perform Procedure B (for coffee, tea or urine, skip Procedure B and perform Procedure C).
PROCEDURE B (Do NOT use on coffee, tea or urine stains)
• Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.
• Apply ammonia solution, rinse and blot as outlined in Procedure A.
• Do not dry with paper towels. Follow Procedure C to neutralize the ammonia solution.
PROCEDURE C
• Mix ½ cup of white vinegar with 1 cup of lukewarm water.
• Apply vinegar solution, rinse and blot as outlined in Procedure A.