Warranty Guide

Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
Limited Lifetime Warranty
Moen® products have been manufactured under the highest standards of quality and workmanship.
Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns
their home (the "Warranty Period" for homeowners), that this faucet will be leak- and drip-free during
normal use and all parts and finishes of this faucet will be free from defects in material and
manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and
business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty
Period" for non-homeowners).
If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE
provide the parts necessary to put the faucet back in good working condition and will replace FREE OF
CHARGE any part or finish that proves defective in material and manufacturing workmanship, under
normal installation, use and service. Replacement parts may be obtained by calling 1-800-289-6636
(Canada 1-800-465-6130), or by writing to Moen Incorporated, 25300 Al Moen Drive, North OImsted,
OH 44070-8022. Proof of purchase (original sales receipt) from the original consumer purchaser must
accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts
is not covered by this warranty. This warranty is applicable only to faucets purchased after December,
1995 and shall be effective from the date of purchase as shown on purchaser's receipt.
This warranty is extensive in that it covers replacement of all defective parts and finishes. However,
damage due to installation error, product abuse, product misuse, or use of cleaners containing
abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or
yourself, are excluded from this warranty. Moen will not be responsible for labor charges and/or
damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential
damages, losses, injury or costs of any nature relating to this faucet. Except as provided by law, this
warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed
or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for
use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from state to state, province to
province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims.
Simply write to Moen Incorporated using the address above. Explain the defect and include proof of
purchase and your name, address, area code and telephone number.