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Moen Handshower and Slidebar Warranty
Moen® products have been manufactured under the highest standards of quality and
workmanship. Moen warrants to the original consumer purchaser all parts of this product to be
free from defects in material and workmanship during normal use, for (1) year from date of
purchase. A replacement for any defective part will be supplied free of charge for installation by
you. Defects or damage caused by the use of other than genuine Moen parts are not covered by
this warranty. This warranty shall be effective from the date of purchase as shown on the
purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
This warranty is valid for the original purchaser only and excludes product damage due to
installation error, product abuse, or product misuse, whether performed by a contractor, service
company, or yourself. Moen will not be responsible for labor charges, and/or damage incurred in
installation, repair or replacement, nor for incidental or consequential damages.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which may vary from
state to state, province to province, and nation to nation. Moen Incorporated will advise you of
the procedure to follow in making warranty claims. Simply write to Moen explaining the defect
and include proof of purchase and your name, address and telephone number. The address is:
Moen Incorporated 25300 Al Moen Drive, North Olmsted, Ohio 44070-8022, or call our toll-free
consumer Helpline: 1-800-289-6636.
In Canada, write to Moen, 2816 Bristol Circle, Oakville, Ontario L6H5S7 or call: Toronto, 905-
829-3400: Rest of Canada, 1-800-465-6130, and ask for Product Service.
Website: http://www.moen.com
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.

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