Use and Care Manual
12
If the emergency calls for the main 
water system to be shut off and you 
have an electric hot water heater, 
the electric water heater must also 
be shut off. The electricity can be 
shut off by either removing the fuse 
from the fuse box or switching the 
appropriate breaker to the 
“off” position. 
The electricity to the hot water tank 
should not be turned back on until 
the water tank has been refilled with 
water. Consult your owner’s manual 
for details.
Locate the kitchen sink 
shutoff valves.
Below your kitchen sink, you will 
probably find the shutoff valves for 
both the hot and cold water supply 
lines. In some cases, the valves will 
be in the basement, just below the 
kitchen. Sometimes valves may be 
You can find  
the names of  
plumbers in your  
local telephone  
directory, or ask  
for recommendations  
from your builder, friends  
or neighbors. A quick call to  
make sure that the plumber offers  
24-hour service is a good idea. 
Take a plumbing discovery tour 
of your new house.
The plumbing system in your home 
includes a series of emergency shutoff 
valves. Take a tour of your home to find 
each of these shutoff valves. The items 
you should take on your tour include 
a flashlight, adjustable wrench, pliers 
and some way to label each valve 
once identified.
First, locate your home’s main 
shutoff valve.
First and most important, find the 
main water shutoff valve to your home. 
If you have city water, this valve is 
usually located in the basement on 
the pipe coming through the wall on 
the street side of your house (near the 
water meter). If you have a well, this 
valve is usually located on the pipe 
coming through the wall on the well 
side of your house.
Make sure that the area where the 
valve is located is kept clear and free 
of obstruction. Tag the valve so that 
you will be able to find it easily in an 
emergency. By shutting off this valve, 
you will shut off water to your entire 
house. This is an instant action you 
can take for serious situations.
IMPORTANT: If you shut the 
water off at the main valve, 
make sure the hot water tank 
is turned down to pilot. If 
you have a hot water heating 
system, you must also check 
to make sure the furnace has 
a sufficient supply of water 
so it does not run dry. Each 
radiator also has an individual 
shutoff valve.










